JNBGLOBAL review for Evey Events & Tickets
Feb. 16, 2026
We have been using this ticketing system for several years. To clarify, this is not a false claim — we are providing our website for verification. Our site, Jnbglobal.net, is integrated with Shopify and actively used for ticket sales. However, this issue does not occur occasionally — it happens every single time when a large volume of orders comes in on ticket opening day. When mass orders occur, tickets are often not properly delivered to customers, and bulk ticket dispatch does not function as expected. As a result, we receive an overwhelming number of complaint emails, to the point where normal operations become paralyzed. If this system error is not improved, it will inevitably lead to a loss of trust in the ticketing platform. While we can understand this happening once or twice, this situation repeats every time, causing significant operational difficulty. Additionally, when customers purchase multiple tickets and transfer one to a friend, the queue or ticket number changes, which generates further complaints. This also requires immediate improvement. Transferred tickets should retain their original numbers. Please modify the system so that original ticket numbers remain unchanged after transfer. We strongly urge you to address these issues promptly to prevent further disruption and damage to platform credibility.
Thank you for laying this out so clearly and for sharing your site details. We fully understand how disruptive this has been, especially on high volume launch days when reliability matters most. Our team is already in direct contact with you to review the bulk dispatch failures and the ticket number changes after transfers. We are actively investigating both points to identify the root cause and ensure this does not continue to impact your operations or customer trust. We appreciate your long history with the platform and are committed to resolving this properly. -Evey Management Team
