All reviews

Rating Breakdown

  • 5
    89% (152 ratings)
  • 4
    7% (12 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (4 ratings)

Reviews with Text

  • 97% (166)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 2, 2022

The customer service is fast and excellent! I needed help and not even 10 minutes later, I received the help I needed! I highly recommend this app!

Using app

About 1 year

Total reviews

2

Average rating

5.0

4 / 5 Share

Feb. 15, 2022

I am just using the app. However Vishal in the support team was excellent! Really helpful with my queries.

Using app

About 3 hours

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 3, 2022

I installed this app to add testimonials on my website. There are different display options to suit your style. The support team are very quick and helpful.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2021

We love this app. The reviews flow in through the credens website and it allows you to review before publishing. It's a great central location to view your reviews and testimonials and I would definitely recommend.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2021

This app is super usefull to create Testimonials and Reviews. There are lots of options to design. Support is really fast.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 3, 2021

The product is highly customizable and the team is amazing. I couldn't achieve certain layout within the app, so their team helped out with custom CSS to get the desired look. 5 stars for great support!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2021

Credens team support is one of the best I ever had. They were super responsive and find the solution for all the problems that i had. Great job Afreedi and the team!

Store

BamBee

Using app

6 days

Total reviews

2

Average rating

5.0

4 / 5 Share

April 11, 2022

Credens is a really well thought out app. Support are responsive to customers needs also. Previously it had a limitation which mean't I couldn't use it (the review emails were being sent out relative to order placed rather than order fullfillment date), but credens took on board the feedback and actually over delivered with a solution that actually added a lot more useful functionality. Some additional testing was required however as the added components did not work initially. This mean't that the app did not work for several months

Using app

7 months

Total reviews

7

Average rating

4.1

Developer Reply

Thanks for this honest and so valuable feedback. Our team is working on it and will rectify based on these suggestions. Its so nice to hear such feedback which allows us to further update our app and add more value for the brands like you. These things will be updated asap in app and we will notify you and all users. Thanks again for the insights. :) 🚀🔥🚀🚀🔥🚀

5 / 5 Share

Sept. 13, 2021

This app is wonderful. Anytime I change over to a new theme, I will just email them and they will add my reviews where I specify. Love this app and their customer service. They are fast and reliable. Would definitely recommend.

Using app

About 1 year

Total reviews

12

Average rating

5.0

5 / 5 Share

July 30, 2021

I had a problem with the position of the testimonials and the team has really helped my store to look good and very very quick! Thank you!!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2021

I was using a free review app before stumbling onto this one, setup was super simple. I had a theme issue but support helped me fix that immediately. Definitely, a wonderful app to use. Thank you again

Using app

About 18 hours

Total reviews

5

Average rating

5.0

4 / 5 Share

July 15, 2021

Good app.. with lot of in-built features to highlight store. I really like the option of choosing which review i want to and not want to publish.

Using app

7 months

Total reviews

3

Average rating

4.7

5 / 5 Share

July 1, 2021

I have been using this app for roughly 6+ months and love it! Customer service is great as well. Fast, responsive and informative. Thank you Afreedi for all of your help!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2021

I needed a way to display reviews on my website and this app did the trick. Since my jewelry is mostly one of a kind, I wanted to be able to just collect reviews all in one place on a reviews page instead of just on the products themselves (since these mostly get archived once they're sold) and this app gave me that capability! I like how it automatically emails buyers after purchase to prompt for a review as well. Most importantly, Afreedi & team are the best and have been SO incredibly helpful and responsive with some small display issues I ran into with my theme. They addressed my issues pretty much immediately and even helped troubleshoot a new theme I was testing out that I hadn't even published yet. Thanks guys! <3

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2021

Great app. Allows you to display reviews on your website. The app team was quick to reply and sort out the problem I was experiencing too.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 31, 2021

I am very pleased with this app. It is affordable and works as described for collecting testimonials and reviews. It is easy to use and anytime something has not worked as expected I have had awesome customer service that has resolved my issues. The customer service team is very responsive, kind, and knowledgeable.

Using app

About 1 year

Total reviews

3

Average rating

4.0

5 / 5 Share

May 31, 2021

Excellent service. Support of the team is outstanding. Must use app. You can handle the ui according to your requirements. They are brilliant. Extremely happy with the service.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2021

Very happy! Prompt support. Absolutely quick support and help in setup. Pleasure to work with their team.

Using app

About 2 years

Total reviews

7

Average rating

4.9

5 / 5 Share

May 18, 2021

The support team were extremely helpful in setting up and optimising the review features on our site. Highly recommend!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2021

There are two reasons why I like this app. The first one is that it is easy to use and operates as intended. The second reason is the excellent customer service. You will receive a response to your inquiry in a timely manner and issues are resolved immediately. There are wide selection of apps to choose from on Shopify and no matter the cost the best apps are the ones with superior customer service. Give this app a try, it deserves more than 5 stars.

Using app

8 months

Total reviews

4

Average rating

5.0