ExchangeIt Returns & Exchange for Shopify

ExchangeIt Returns & Exchange

Handle returns, refunds, and exchanges with less manual work
Developer
Stoic Labs
Rating
4.9
Feedback
94
Reviews
Chart
#1,481
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the ExchangeIt Returns & Exchange app are overwhelmingly positive, with users praising the quick setup process and exceptional customer support provided by the team, particularly by Adrien. Users appreciate the app's user-friendly interface, ease of use, and the efficiency it brings to managing returns and exchanges. The support team is highlighted for being responsive, helpful, and willing to go above and beyond to address any issues or customization requests. Overall, the app is highly recommended for its functionality, customer service, and continuous improvement through updates and new features.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 1%
Less than a month 19%
Less than a year 28%
More than a year 47%
All reviews
5 / 5 Share
July 16, 2026

Store Using app Total reviews Average rating
AlavonAuersperg.com Over 6 years 4 5.0
5 / 5 Share
May 2, 2026

The setup was quick. But the real reason for this 5-star review is the customer support. Any question I had was answered immediately, and they even went above and beyond to help with a custom requirement. It’s rare to find a team that cares this much about their users.

Store Using app Total reviews Average rating
SimplifiNest 23 days 3 5.0
5 / 5 Share
April 27, 2026

Store Using app Total reviews Average rating
Ray Darten About 7 years 3 5.0
5 / 5 Share
Jan. 14, 2026

Store Using app Total reviews Average rating
Le Tricoteur About 2 years 1 5.0
Developer Reply

Thanks for your review and for being a loyal customer!

5 / 5 Share
Dec. 28, 2025

Store Using app Total reviews Average rating
Adrift Clothing About 9 years 6 4.8
Developer Reply

Thank you for your review!

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