ExchangeIt Returns & Exchange

Handle returns, refunds, and exchanges with less manual work

Rating

4.9

Feedback

Reviews

Chart

#1,371

Shopify

All reviews

Rating breakdown

5 89% (85 ratings) 4 4% (4 ratings) 3 1% (1 ratings) 2 0% (0 ratings) 1 0% (0 ratings)

Reviews with text

90% (81)

Review RSS feed

3 / 5 Share

June 12, 2025

App works OK. Interface is cumbersome for customers and they are forced to view elements during the return that we have disabled in admin. Make it confusing and misleading. Support was good when they replied, but had to reach out twice to get one question answered. We uninstalled and continue to look for a better option.

Store Using app Total reviews Average rating

BigTopShirtShop.com 3 days 14 1.8

Developer Reply

Hi - thanks for trying our app for a few days, we're sorry the UI customization you were looking for wasn't readily available and was going to take us until the next dev cycle to get out. Keep us in mind for your future needs.

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