tanatoshop review for Exemptify
April 6, 2022
App is working fine as long as all your customers are subscribed into VIES. If some of them are not, they can't proceed with their purchase which I believe is a strong limitation. They should just go ahead with VAT included, as simple as that
Developer Reply
Of course, customers with or without VAT ID can check out in stores, that use Exemptify. The merchant, however, has the choice to make a VAT ID mandatory for the customer. I assume the merchant accidentally (maybe because of a language barrier) configured Exemptify to make VAT IDs mandatory for all customers.
Developer
Shopify App Store