Exemptify
The reviews for the Exemptify app on Shopify are mixed, with both positive and negative feedback from users. Positive aspects highlighted include excellent customer support, quick responses from the support team, ease of installation, and the app's effectiveness in managing VAT for EU sales. Users appreciate the ability to customize price settings and the app's compatibility with other tools like easybill. However, negative reviews mention issues with bugs in the app, lack of functionality for specific VAT settings, and challenges in getting the app to work correctly, especially with complex pricing structures. Some users also expressed dissatisfaction with the support received, citing rude responses and unhelpful interactions.
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Die Einrichtung ist sehr gut und wenn etwas nicht funktioniert bekommt man vom Support innerhalb von Minuten eine Antwort. Vielen Dank! TOP
One problem after another. Zero manners and no attempt to help. Don't waste your time with this app.
Merchant uses some misconfigured E-Mail auto-responder, that sends me automatic receipt confirmations every time he sends me an E-Mail. Unfortunately the merchant also lost track of what is going in this avalanche of useless E-mails, doesn't react to my E-Mails, and then vents his frustration here.
Fantastic app that we have been using for years and support queries and requests are responded to rapidly!
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