All reviews

Rating Breakdown

  • 5
    80% (39 ratings)
  • 4
    6% (3 ratings)
  • 3
    4% (2 ratings)
  • 2
    4% (2 ratings)
  • 1
    6% (3 ratings)
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5 / 5 Share

April 17, 2024

Selten bekommt man so einen Top Service! Derr Herr T.H. ist beeindruckend!

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

Works perfectly and helps us manage VATID within the EU. Easy installation and configuration. The support is great as well if you ever have questions. Highly recommend!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2022

Perfect app for us and great customer support! Very easy to install and working great. We have been using this app for few years.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 10, 2022

Been using this app for a while now and despite a few hiccups in my configurations its now working great! We had a small issue at the cart page recently due to a recent shopify update and the support team replied to my query within 10 minutes and within 30 minutes they connected as a collaborator and the issue was resolved, excellent support service thank you.

Using app

Over 1 year

Total reviews

7

Average rating

4.4

5 / 5 Share

Oct. 27, 2021

We have used Exemptify since migrating to Shopify & it has been great for our needs. Recently, we had an issue caused by coding added by a developer so I contacted the app developer for help. Thorsten was so helpful, responded very quickly & resolved the issue for us.

Using app

About 2 years

Total reviews

11

Average rating

4.6

5 / 5 Share

July 29, 2021

Incredible good app for those who want to be setup for sales in Europe and Export. Easey to install, easy to setup pf VAT taxes and direct assitance if necessary. I gif it 5 stars!!!

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

July 1, 2021

App is easy to configure and works great, also with the new EU tax regulations starting July 2021. The fastest and most uncomplicated support so far. Thank you.

Using app

About 1 year

Total reviews

5

Average rating

4.0

5 / 5 Share

June 10, 2021

Mit dieser App haben wir endlich eine Lösung gefunden, die technisch auch funktioniert. Kein Problem in Verbindung mit Bruttopreisen und funktioniert in Verbindung mit der App easybill, die wir für die Fakturierung verwenden. Neben dem steuerfreien Einkauf sind auch Rabatte möglich. Neben der Angabe der Bruttopreise, die wir für die Endkunden benötigen, ist parallel die Angabe der Nettopreise möglich, was für unser B2B Kunden perfekt ist. Der Support ist außerordentlich kompetent, schnell und lösungsorientiert.

Using app

About 20 hours

Total reviews

3

Average rating

4.7

5 / 5 Share

April 15, 2021

5 stars because of the excellent support! The app works very well and does its job. I had troubles with importing the customers VAT to our invoice system, but Exemptify Support respondend fast and helped with all issues!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2021

This app works very well with the right settings! Furthermore, the support is available to answer any questions!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2020

They are amazing! The app it self is great, customers services are the best I have ever worked with shopify. I wish these guys the best!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2020

The app and customer service is first-rate. Thorsten is knowledgeable and always responded quickly to my emails. While his answers may be short - he is professional and over the years he has proven to be the most reliable person I've dealt with on the Shopify platform. 10 stars.

Using app

Over 1 year

Total reviews

13

Average rating

4.7

5 / 5 Share

July 1, 2020

Hi! The App works fine at the Shop but how can I connect Products to facebook Shop by showing the Price incl. the Tax? Thanks for help!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2020

This app is essential to any shopify store in the EU... Also, now this app can display the ex vat price in a smaller font. For me this was the most important update, and very happy to see it implemented.

Store

arkair

Using app

33 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2020

This app is great! It does exactly what I need with VAT displaying for my retail and wholesale customers. Thorsten is very good with support and prompt with any help needed. He made changes to my theme code as I have a custom theme. Very happy :-)

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2020

Great App, very simple and a good solution to VAT issues that Shopify should by now have sorted for companies trading in Europe. Easy to install even for someone with little coding expertise. I contacted the developper for some help as we wanted a small change and they got back to us within 24 hours, discussed what we needed and changed the code for us. Really can't fault their customer service.

Using app

17 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 5, 2020

I did the installation myself with no knowledge of coding, it was rather easy. If you have no clue or are afraid, you can ask them to do it for you. It is very important for me to display both VAT and non VAT prices in my shop and this does it excellently. It will most likely cause you some problem with currency conversion, but you can ask them kindly to make an auto-refresh when you change currency in your shop and it works like a charm. The staff was very helpful and responsive. Worth the investment for sure.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 27, 2020

Great product and most importantly customer service was excellent, product was tailored to our site with no issues. Would highly recommend. Dave www.hoistshop.co.uk

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 29, 2019

When we first decided to move our web site to a hosted service we put Shopify at the top of the list but then had to strike it off due the fact that it couldn't handle the EU requirements for VAT. Exemptify changed that and made it possible again. Exemptify handles B2C and B2B VAT both for EU and non-EU customers, Support has been absolutely brilliant, with Thorsten fixing our theme to display the price properly within a couple of hours of us asking. I honestly have never received such amazing support.

Using app

About 20 hours

Total reviews

2

Average rating

3.5

5 / 5 Share

May 1, 2019

Works great! Had a small trouble with VAT prices update somewhere on our theme but the support was really fast and got it working no-time!! Thank you!

Using app

23 days

Total reviews

5

Average rating

3.4