Experiences: Events & Tickets
Booking and e-Tickets app for Shopify stores
Rating
4.7
feedback
89
chart
#6,764
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
3%
-
Less than a month
10%
-
Less than a year
57%
-
More than a year
27%
Reviews Summary
The reviews for the Experiences app on Shopify are overwhelmingly positive, highlighting the exceptional customer service and support provided by the team. Users appreciate the ease of use, elegant design, and reasonable pricing of the app. The support documentation and tutorials are praised for being clear and thorough, enhancing the overall customer experience. Customers mention quick response times, efficient issue resolution, and the team's willingness to go above and beyond to help with any problems. However, there is one negative review mentioning overselling of tickets and issues with event details, causing significant problems for the user.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 13, 2024
We've started using this App in April 2024 and are very pleased with it. It's intuitive to use and anything you don't know you can look up or ask. I keep learning about more features! The support from Mark and his team is great. The time zone differences (we're in the UK) can add complexity to the offering of support, but they manage it very well.
Thanks for the great review. It's been a pleasure serving you and seeing all the great experiences you're offering at Chilworth Manor. Such a beautiful venue!
Oct. 18, 2024
Bereidwillige hulp van supportdesk
Heel erg bedankt! It was our pleasure to work with you to set up your amazing tastings. Sion is an absolutely amazing venue and you can be sure we'll be visiting our next trip to the Netherlands!
Oct. 18, 2024
Great support experience and customer service
Thank you so much for the review. We have LOVED having you in the Experiences app community and look forward to chatting with you again.
Sept. 2, 2024
Simply amazing. I regret not having given it a try before now. Pricing is very reasonable for the functionality you get with this app. Support is second to none. The design is elegant and information is clearly presented which enhances customer shopping experience. The app is also well organised and easy to use. Another thing that really stands out with this app is their ability to communicate instructions/explanations clearly and thoroughly through their support documentation and tutorials, unlike many other apps which often contain ambiguous and poorly defined app-specific terms and half-explained instructions.
Using app
About 23 hours
Total reviews
2
Average rating
5.0
We try our very best to offer excellent support. Thank you for your generous review!!!!
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