Experiences: Events & Tickets
An experiential retail app. Sell tickets, events, and tours
Rating
4.5
feedback
76
chart
#7,521
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
8%
-
Less than a month
22%
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Less than a year
43%
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More than a year
26%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of use, seamless integration with Shopify, and exceptional customer support. Many users highlighted the quick response times and helpfulness of the support team, especially in resolving issues and providing guidance. The app was commended for its ability to handle ticket sales, event bookings, and class registrations efficiently. Users also appreciated features like automatic email sequences, QR code ticketing, and customization options. However, there were a few mentions of a learning curve for new users and the need for more training resources.
Highlights
Review RSS Feed
All reviews
Dec. 2, 2025
From the beginning till the end, nothing worked properly. I was in constant communication with the customer service (special thanks to Jordan and Mark for their support). But this was not working at all for us. So many technical difficulties that made me do the work manually… people didn’t get their tickets… I will try different apps for our next event.
Nov. 9, 2025
Absolutely LOVE this app! We would be lost without it. Very easy to use and runs seamlessly alongside our business, gift vouchers etc. They have a fantastic support team too who reply and assist very quickly. Keep up the great work guys!
Nov. 5, 2025
I usually don’t do reviews, but I really felt I had to for this app. The customer service is beyond amazing! They really took the time to help me figure out an issue even though it was outside of their regular hours. They responded right away and were able to get me all the information and details I needed to pinpoint where the issue occurred. They prioritized the emergency we were having even though it ended up being something on our end. They were super kind, courteous and professional. Mark was amazing to work with and I highly recommend this app for anyone looking for a smooth and responsive booking system.
It's been an absolute pleasure to have you as a customer. We really appreciate this positive review. Thank you for bringing so many positive memories and joy to your community. You are absolutely on mission in the world of experiences, and we're happy to be associated with you!
June 26, 2025
We've used this app for several events, hosting over 2,500 customers each time. It's very easy to use. Special thanks to the support team – their assistance is outstanding. Whenever there's an issue, they really take the time to ensure you have the best experience possible and make sure your ticketing doesn't become a mess. ;)
Thank you for the excellent review! We are just so pleased to have you as a customer. 🙌 It’s fun to see you sell thousands upon thousands of tickets 🎟️ efficiently through our app and bring so much joy to your customers. Also, we took a minute to learn more about you and found a fun fact for our other customers: did you know Collector’s Garden in the Netherlands —formerly called “PokéGarden”— is one of the Netherlands’ biggest Pokémon fairs? Held at Jaarbeurs Utrecht with over 100 stands, cosplay contests, scavenger hunts, and even kids under 12 getting free Pokémon packs! 🎉
June 2, 2025
This is the perfect app for offering in-house classes and events. I looked as several event apps but they were targeted to selling tickets or admission to large events. Online platform commissions would take a big chunk out of sales. Experiences App is easy to set up and use. Love the auto email sequence when someone registers for a class. Customer service is off the charts - creating a video to walk me through some specific questions and then jumping in to make some small tweaks for my Shopify template.
Thank you for being a customer - and your review is on point! We agree that the commissions others take is unreasonable. So glad to have you as a customer!
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