Experiences: Events & Tickets for Shopify

Experiences: Events & Tickets

Booking and e-Tickets app for Shopify stores

Rating

4.8

feedback

75

Reviews

chart

#9,478

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    8%
  • Less than a month
    23%
  • Less than a year
    43%
  • More than a year
    25%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of use, seamless integration with Shopify, and exceptional customer support. Many users highlighted the quick response times and willingness of the support team to go above and beyond to assist with any issues or questions. The app was commended for its ability to handle ticket sales for events, classes, and experiences, with features like auto email sequences, QR code ticketing, and customizable event setups. Users also appreciated the app's scalability, clean design, and the continuous addition of new features. However, there were a few mentions of a learning curve for new users and the need for more training resources.

Highlights

Ease of use, seamless integration with Shopify, exceptional customer support
Scalability, clean design, continuous addition of new features
Ticket sales for events, classes, and experiences, auto email sequences, QR code ticketing, customizable event setups
Learning curve for new users, need for more training resources

Rating Breakdown

  • 5
    81% (61 ratings)
  • 4
    12% (9 ratings)
  • 3
    4% (3 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 99% (74)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 9, 2025

Absolutely LOVE this app! We would be lost without it. Very easy to use and runs seamlessly alongside our business, gift vouchers etc. They have a fantastic support team too who reply and assist very quickly. Keep up the great work guys!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

I usually don’t do reviews, but I really felt I had to for this app. The customer service is beyond amazing! They really took the time to help me figure out an issue even though it was outside of their regular hours. They responded right away and were able to get me all the information and details I needed to pinpoint where the issue occurred. They prioritized the emergency we were having even though it ended up being something on our end. They were super kind, courteous and professional. Mark was amazing to work with and I highly recommend this app for anyone looking for a smooth and responsive booking system.

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

It's been an absolute pleasure to have you as a customer. We really appreciate this positive review. Thank you for bringing so many positive memories and joy to your community. You are absolutely on mission in the world of experiences, and we're happy to be associated with you!

5 / 5 Share

June 26, 2025

We've used this app for several events, hosting over 2,500 customers each time. It's very easy to use. Special thanks to the support team – their assistance is outstanding. Whenever there's an issue, they really take the time to ensure you have the best experience possible and make sure your ticketing doesn't become a mess. ;)

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the excellent review! We are just so pleased to have you as a customer. 🙌 It’s fun to see you sell thousands upon thousands of tickets 🎟️ efficiently through our app and bring so much joy to your customers. Also, we took a minute to learn more about you and found a fun fact for our other customers: did you know Collector’s Garden in the Netherlands —formerly called “PokéGarden”— is one of the Netherlands’ biggest Pokémon fairs? Held at Jaarbeurs Utrecht with over 100 stands, cosplay contests, scavenger hunts, and even kids under 12 getting free Pokémon packs! 🎉

5 / 5 Share

June 2, 2025

This is the perfect app for offering in-house classes and events. I looked as several event apps but they were targeted to selling tickets or admission to large events. Online platform commissions would take a big chunk out of sales. Experiences App is easy to set up and use. Love the auto email sequence when someone registers for a class. Customer service is off the charts - creating a video to walk me through some specific questions and then jumping in to make some small tweaks for my Shopify template.

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for being a customer - and your review is on point! We agree that the commissions others take is unreasonable. So glad to have you as a customer!

4 / 5 Share

May 12, 2025

Great app! Simple to use and pretty intuitive as well. Customer service on this is also fantastic - they have always gotten back to me with answers to my questions, typically in the same day.

Using app

About 1 year

Total reviews

1

Average rating

4.0

Developer Reply

We're a huge fan of you as well! (Especially since you're one of our neighbors in the beautiful PNW!). Thanks for being a customer.

All reviews

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