Experiences: Events & Tickets
Booking and e-Tickets app for Shopify stores
Rating
4.7
feedback
84
chart
#8,779
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
2%
-
Less than a month
11%
-
Less than a year
58%
-
More than a year
26%
Reviews Summary
The Experiences app has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer service provided by Mark and the team. Users appreciate the quick response times, efficient issue resolution, and personalized assistance they received. The app is praised for its ease of use, intuitive interface, and seamless integration with Shopify. Customers also value the continuous improvement and addition of new features to enhance their experience. However, there was one negative review mentioning overselling of tickets and issues with event details, leading to significant challenges for the user's restaurant team.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 2, 2024
Very happy with the IT customer service, Mark was attentive and efficient in resolving my mistake. Got it taken care of over the weekend so one less thing to worry about on Monday morning.
We're glad to help and have enjoyed having you as a customer! 🛥️🛳️
March 26, 2024
I have been using experiences for my cooking classes and small group events for over a year now and am very happy with the results. The events are easy to load and work well within the Shopify platform. I am overwhelmed by the amazing customer service received when I have had issues in the past. All issues have been resolved with a higher than expected outcome. I would highly recommend experiences.
Thank you for your positive review. It's been a pleasure to help you out and your cooking experiences are some of the best we've seen!
March 12, 2024
I have been using Experiences for 3 seasons; getting pretty good at creating an Event and getting it on the system quickly. We changed Templates this past winter and when I released our list of Events our customers could not complete the check-out process. YIKES. The Experience folks helped me out -- on a Saturday morning -- and looked at things. They determined it was not Experiences but our new Template. Now I knew where to resolve the issue. So very thankful for their assist (even if outside of their scope of responsibility). Problem solved, bookings came in immediately!
Thank you for being such an excellent customer and doing a fantastic job of helping people create happy memories at your gorgeous venue! Seriously, anyone near Capa, California, who wants to visit lavender nirvana, visit https://capayvalleylavender.com/
March 9, 2024
Great app and quick to reply to work through any issues.
Thanks for the positive review! We're stoked to be associated with such a family-friendly venue bringing joy through toys and bookable experiences.
Jan. 27, 2024
Excellent support. Mark has been great helping me with any issues and his response time is very quick.
Mark and the team are thrilled with your positive review and we're really pleased to have Hanks Yarn Parlour as a customer. Quite frankly, your business name is downright fun to say, so that's a plus!
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