syncX: Order Export
Export customizable report of orders to FTP/Email/G Sheet
Rating
4.5
feedback
137
chart
#310
All reviews
Rating Breakdown
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May 7, 2018
The support team is professional. Quick and helpful solution can be provided within 1 hour.
Jan. 4, 2018
Mostly works as intended, except we had an issue that orders when changed from "unfulfilled" to "fulfilled" would not automatically get exported (worked fine if we had it setup just to export 'unfulfilled' orders straight away). And as other people have said support seems to be non-existent.
Oct. 4, 2017
After a great deal of time and effort it does the job. However, don't count on any support because there is none. Emailed twice in the last several days. No reply.
June 13, 2017
A great tool, easy to customize, did exactly what we needed without breaking the bank. Good support too, had quick replies to a few queries which really helped.
June 6, 2017
I'm moving over to Shopify from Squarespace. After a long search, I'm so glad I've found this app. I'm using it to automatically send my daily orders to a third party fulfilment shipper via emailed CSV file. I can rearrange the columns to suit me, rename them and edit the file name. Make sure you know the exact column headings your fulfilment company's system needs so you can match them up in this app. Spend about 30 mins - 1 hour setting it up and then you can start to download and export test files. I'm still setting up and have been in touch for customer support. Really quick, clear and helpful responses have come every time. Definitely recommend this app.
Dec. 5, 2018
The APP is doing what supposed to do, just working. VERY nice support, quickly fixed bugs and added necessary solutions. The latest update which allowed users to quickly export orders individually within the orders tab it is just fantastic. Sometimes for N reasons an order may fail to arrive to your FTP server but with this option all you have to do is force the failed order to be exported again by clicking two buttons and THAT IS IT, awesome.
March 16, 2017
Great app to automate order feed process. Support was incredibly helpful to understand and resolve our main requirements in a timely manner. Highly recommended!!!!
March 9, 2017
Perfect solution for those that use vendors that require ftp uploads. Had some issues getting the report exact, but the dev team pushed out updates to help with the request and were quick about getting back (usually 24hrs or less).
Feb. 28, 2017
Little bit fiddly to start with but once set up this is a massive timesaver. Brilliant and inexpensive, a no brainer!
Oct. 12, 2016
So far so good. A shame it isn't bundled with uptracker as one works better with the other.
Oct. 26, 2016
Had some hiccups getting it setup. Initially support was unavailable, but eventually got in touch with us. We had made an error in the setup, and they were able to find it. Better documentation, and error reporting to us beyond "file failed" would have made this a 5 star app.
Sept. 29, 2016
After some setup issues the team was able to help and now it works smoothly. A little help section would be cool but well. The functionality is good and flexible.
Sept. 11, 2016
Really nice app! Feature request: Unfortunately it will not fit our needs, because it seems that it cannot generate multiple CSVs based on different entries. Example: generate one CSV vor each country. It would also be great if you can select values from all columns via "Extra filters", only the product vendor column is currently supported. There should also be more than one export preset for one CSV - but that's already on the developer's roadmap ("support multiple sources") :) I'm considering to use this app in the future.
June 6, 2016
Great app! we needed to export our order to our logistic platform through FTP, it works perfectly fine. The team is very reactive as we had to add an option (select "," or ";" for csv export), it was done in the 24h, great job :-)