All reviews

Rating Breakdown

  • 5
    96% (134 ratings)
  • 4
    2% (3 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 99% (138)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 28, 2023

I've been using Outlink for awhile now and does exactly what I need it to do! I use it whenever my shop hosts events, so I can create a product page with all of the info but direct customers to an external site to register. I like that you can easily replace the "add to cart" button with whatever text you want. I recently switched my site to one of Shopify's 2.0 templates and couldn't figure out how to make Outlink work, so I emailed their support and they responded almost immediately and set it up for me. Couldn't ask for better customer service!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the 5 star review. It means a lot to us. Wish you good luck!

5 / 5 Share

Aug. 28, 2023

Extremely easy to use with a great support team. I switched to an unpublished Shopify theme (Ella) and the team was able to integrate the app into the new theme in just a few minutes. Would definitely recommend it!

Store

Diplon

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for taking the time and effort to leave a review. We work hard to deliver the best app experience and we’re glad that you liked it!

5 / 5 Share

Nov. 3, 2024

Thanks for fixing the Outlink integration code. I now see the External (Buy Now) button linking the products. You are always so kind.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the most amazing review. We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. And we really appreciate you taking the time to share your feedback!

5 / 5 Share

Aug. 17, 2023

This app was perfect for us wanting to have an item on the shop but linked onto our own page. The support team was very responsive and helped get everything set up for us.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

WOW! Thank you so much for this 5-star review. We really appreciate you trusting the app and helping to share the word about us. We’re here for you anytime.

5 / 5 Share

Aug. 16, 2023

Awesome app with very good support. They also made some changes in the code for us. The support is very fast.

Using app

About 1 year

Total reviews

11

Average rating

4.8

Developer Reply

We can’t thank you enough for the kind words about the app. Your review means a lot to us and lets us know we’re on the right track!

5 / 5 Share

July 27, 2023

The app and the service they provide are just perfect and everything I need. Would 100% recommend this app!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

We can’t thank you enough for the kind words about the app. Your review means a lot to us and lets us know we’re on the right track!

5 / 5 Share

July 27, 2023

Works really well and the support is excellent! Great app if you want to create external (affiliate)links for your products.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're happy you had a fantastic time with us! Thanks for your trust, we're lucky for amazing customers like you.

5 / 5 Share

July 26, 2023

Remarkably fast support, less than 24 hours after my inability to integrate their team had us up and running. Works exactly as designed.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the app experience! Wish you good luck!

5 / 5 Share

July 23, 2023

Excellent app for affiliate links and amazing customer support! Thank you so much! I highly recommend this app.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience and look forward to working with you!

5 / 5 Share

July 19, 2023

Too good to be real, but it is totally real! The support team is quick, friendly, and accurate. Just starting to enjoy this feature at my shop so much :) Thank you!

Store

Velvety

Using app

12 days

Total reviews

8

Average rating

5.0

Developer Reply

We’d just like to thank you for taking the time to write this review. We try really hard to provide a good app experience and are really happy to hear that you like it!

5 / 5 Share

July 17, 2023

We've had an amazing experience working with Ankit and the rest of the team in Outlink setting up our new site. They were very understanding to our unique model of booking services and tweaked the code for us countless times until they made everything flow smoothly with our theme. This is probably the best customer service I've received from any app on the Shopify app store.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

We're happy you're pleased with the results and that we were able to help. And we really appreciate you taking the time to share your feedback - it makes our day special!

5 / 5 Share

July 11, 2023

Great support and great app. Thanks, Rupali for your help with the installation code! Fast support!!

Store

Electrotodo.es

Using app

About 1 hour

Developer Reply

Thanks for the awesome! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

5 / 5 Share

July 6, 2023

Outlink is an exceptional app that works flawlessly. The customer service provided is top-notch, offering quick and helpful assistance.

Store

Settini

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us such an awesome review. Most people don't bother to leave reviews about positive experiences because they are unincentivized. It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well. Thank you for giving us this proverbial pat on the back, you made our day!

5 / 5 Share

June 29, 2023

Great solution, exactly what we were looking for. We weren't able to find the spot to integrate the code, but the support team was very helpful, very fast and efficient.

Using app

About 19 hours

Total reviews

6

Average rating

4.3

5 / 5 Share

June 27, 2023

You can tell a lot about a company when you have a problem with their product. I submitted a service ticket for buttons not showing for international visitors late in the day. The next morning (before business hours) I received an email informing me it was fixed with no action required on my part. This product does exactly what it promises and the service is unbeatable. I highly recommend it!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We can’t thank you enough for the kind words about the app. Your review means a lot to us and lets us know we’re on the right track!

5 / 5 Share

June 26, 2023

Great product! Our Shopify neeed external links from the Add to Cart button and Quick Shop button and it was seamless when the Outlink App was added. As others have mentioned, intergrating it to Shopify was a bit tricky but after contacting support, they added it within the same day and it was seamless from then on! Highly recommend. Support is efficient and quick.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience and look forward to working with you!

5 / 5 Share

June 9, 2023

I was incredibly impressed with the swift response and proactive assistance. They promptly addressed all of my queries, taking immediate action to resolve any issues. Their efficiency and dedication exceeded my expectations, making my experience seamless and enjoyable.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2023

Rupali from the support team was so helpful! He replied to my email within 10 minutes and had gone ahead and integrated the links which I was struggling to do myself. So happy with their service!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2023

I had problems with the integration of Outlink into my shop. After mailing the support they replied and integrated the app for me within 10min! Now everything works perfectly!

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 16, 2023

Customer support is great for this app. Many themes require custom code for the app to work correctly and their dev team provided end to end support to get us live.

Using app

About 2 months

Total reviews

1

Average rating

5.0