All reviews

Rating Breakdown

  • 5
    95% (105 ratings)
  • 4
    3% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (2 ratings)
  • 1
    1% (1 ratings)
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5 / 5 Share

Sept. 25, 2024

The app was intuitive, documentation is well written and we did not experience any bugs from the app. The cost is also fair and reasonable. very easy to use and understand and the customer service is very friendly and prompt at getting back to you

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

good price,Me encantó que me permitiera hacer "tanteo y error" con mi proceso de importación, al dejarme eliminar los pedidos de varias importaciones no satisfactorias y recuperar los créditos adquiridos para volver a intentarlo, una y otra ...

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 31, 2024

good price, there is a lot of things you can do. its very nice that you can delete orders and it gives you back points, meaning if you made a mistake somewhere it doesnt cost you anything. overall definitely the best option out of the other migration apps out there!

Store

TuanGO

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2024

The app works perfectly and, Me encantó que me permitiera hacer "tanteo y error" con mi proceso de importación, al dejarme eliminar los pedidos de varias importaciones no satisfactorias y recuperar los créditos adquiridos para volver a intentarlo, una y otra ...

Using app

About 1 month

Total reviews

4

Average rating

4.8

5 / 5 Share

July 13, 2024

Sencillamente espectacular. La facilidad de uso es impresionante y la versatilidad para crear plantillas de importación con los datos exactos requeridos es fantástica. Me encantó que me permitiera hacer "tanteo y error" con mi proceso de importación, al dejarme eliminar los pedidos de varias importaciones no satisfactorias y recuperar los créditos adquiridos para volver a intentarlo, una y otra vez. ¡Recomendadísima!

Using app

26 days

Total reviews

6

Average rating

4.2

5 / 5 Share

July 1, 2024

EZ is the simplest way to describe it. Once you import for the first time, you have the perfect template to import time and time again. We import large orders to save time and print massive amounts of labels instead of entering them individually. Their customer service department is fast to respond and will help you create your CSV template to make the process smooth and easy. Could never imagine holdiay season being the same if we had to enter everything on our own.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

2 / 5 Share

June 29, 2024

works great! but the prices to import are not normal please remove the app.

Using app

3 months

Total reviews

1

Average rating

2.0

Developer Reply

I'm not sure I understand what you mean by the "prices to import are not normal". We offer pricing per import, there is no monthly charge and you only pay for the orders you need to import. We're very straightforward and upfront about the pricing, we also offer 50 free credits that you can use to test the app without having to spend any money. This way you can make sure the app is a good fit for you before making any commitment. We are also very generous and allow you to delete any orders imported and we give the credits (1 credit is used per 1 order no matter how many line items) back. This allows you to test the app as much as you need and if you find any data issues, you can easily delete the order and re-import it with out any additional charges. Our support team is happy to answer any questions about our pricing or app features. So, I'm confused around the comment "prices to import are not normal". I also would like to point out that no purchase was made and no final imports were done.

1 / 5 Share

May 23, 2024

so difficult - there should be a basic quick version of this....if you dont need all of the data...though Elizabeth was quick coming with email help....if someone had been available for 20mins zoom or teams then we would have solved it...but here i am 6 hours later and no further forward

Using app

3 months

Total reviews

3

Average rating

2.7

Developer Reply

I'm sorry you had a hard time with the import and weren't satisfied with the support. We worked with you letting you know from the beginning that you didn't have all the data needed for the import. You were trying to import customer spend data directly, which the Shopify API doesn't support. We were up front about this from the beginning when you emailed in, even recommending that you look for another app in the app store that might be a better fit for you. We were clear from the start to try and ensure no time was wasted. We've always been very upfront about only offering email support and responded multiple times during the day and in a timely manner. We were very thorough in explaining what is needed and upfront when the app can't support the data you wanted to import. As for the refund you requested, according to our records you never purchased any credits so your account was never charged. You were still using the 50 free credits.

5 / 5 Share

Feb. 7, 2024

The app works perfectly and, on top of that, customer support Elizabeth's patience with my dumbness was enormous. Thanks!

Using app

25 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 21, 2023

I panicked when I found out you could not import orders from Shopify and was so happy to find EZ Importer. I had some difficulty properly mapping the fields but Elizabeth was a lifesaver. She was beyond helpful and super responsive. Thank you for an amazing app and customer service.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 3, 2023

Elizabeth in support has been super helpful at getting us up and running and addressing the issues we were having. The app isn't perfect with importing orders between Indiegogo and Shopify, but it has certainly helped streamline our fulfillment process.

Store

Kineon

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 17, 2022

If you are migrating from another platform - hands down the best we've found. Migrating over from Shift4Shop (formally 3dcart). We already migrated our customers over using .csv file manually. This app already has many other platforms mapped out for you, so pleasantly surprised to see ours listed. I just had to download the orders using .csv from Shift4Shop, check the mapping on the excel spreadsheet and upload it using this app. Had 7k orders to migrate and only cost $200.00 using this app - worth every penny. Took about 3 hours total to map the fields and then migrate all the orders. Do not hesitate to use this app - very affordable and makes migrating much easier.

Using app

7 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 26, 2022

Really good app. Had some issues trying to set up the import correctly, but they offer an amazing customer service. Elizabeth really helped me figuring out the best way to import our orders from our old Shopify account to the new one.

Using app

8 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 8, 2022

Elizabeth was simply amazing. She helped not only with a transfer from one shopify website to another, but also showed great patience with the amount of questions that we asked her, and all within 2 hours of an email. Simply amazing. Keep up the great work

Using app

28 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 5, 2022

The EZ importer was of great assistance to me when I was transferring information from my old Shopify store to my new Shopify store. I literally could not have done this without the app so I am very grateful! Yes, it was a little bit of a learning curve, lots of reading to figure out what I may have done incorrectly when a few orders didn't import with full information. But I figured it out and my store is running smoothly. Thank you for helping me!

Using app

10 months

Total reviews

2

Average rating

4.5

5 / 5 Share

June 1, 2022

The app is great and helps our work easier. 100% recommend if you migrate your website to Shopify. The support team replies to emails in a timely manner .

Using app

About 2 months

Total reviews

9

Average rating

3.0

5 / 5 Share

Jan. 7, 2022

Amazing App that saved me a lot of time and even better customer support. Elizabeth was super effective and kind. Excellent work.

Store

dishbee

Using app

About 7 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 5, 2021

I can't stress enough what a game changer this app has been for me and my company. We were using another wholesale/bulk order app through shopify. That one cost is $100 a month and had the worst user interface. The EZ importer mapping took about an hour for me to figure out, but then I was able to save it and customize it as needed before each of the new corporate gift orders I had to upload. Its literally saved me days! When I have to import 450 orders here and 600 orders there and I can now do it in a matter of minutes with zero stress or tech glitches... I could cry with the relief! And the fact that you can import as many test orders as you want and then delete them without losing any credits is just incredible. It's made a massive difference to the learning curve of their platform and user friendliness. I'm just blown away. It's such a relief to find such an effective app but also coupled with their straightforward tutorials and extra user tips.. and its made my holiday season!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

Massfulfill does a good job, but this is a nice premium option with a lot more function. Wish Shopify built this into their systems.

Using app

21 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 3, 2021

Importing data between 2 e-commerce sites could be a PITA, EZ Importer made it so much easier and tons less stressful. Once the data was mapped, importing data was a breeze. I love that I could buy only the credits I needed for my data and that the credits were not overpriced. Highly recommend this app for order data migration.

Using app

10 months

Total reviews

5

Average rating

5.0