EZ Notify ‑ Slack Integration
Customer and Order Notifications From Shopify to Slack
Rating
4.9
feedback
18
chart
#1,529
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
-
Less than a day
0%
-
Less than a month
61%
-
Less than a year
22%
-
More than a year
11%
Reviews Summary
The EZ Notify app has received overwhelmingly positive reviews from users. Customers appreciate the simplicity and effectiveness of the app, especially its seamless integration with Slack for order notifications. The customer support provided by Jonathan, the co-founder/developer, has been highlighted as exceptional, with quick responses and resolutions to issues. Users also praise the app for its ease of configuration and real-time order updates, making order management more efficient. Some users have mentioned minor issues like missing customer email addresses in notifications and the inability to customize certain information, but overall, the app has been described as amazing, easy to use, and a valuable tool for enhancing productivity in order management.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Feb. 16, 2019
Let me preface this with, I do not usually write reviews. We use the EZ Notify app for order notifications through our Slack channel. Recently, an update to the app was made resulting in customer email addresses no longer being displayed in the notification (a feature we uniquely rely on). I reached out to Support and fully expected to receive an automated "Thanks for your message..." email, but instead received an email from Jonathan (co-founder/developer). He acknowledged there was indeed an update resulting in the email address not being displayed, offered to put in a support ticket to resolve, provided an expected timeline, and promised to contact me again with an update once it was resolved. And here I am, writing this review less than 24 hours later to share that our issue was resolved. We all have our own set of expectations when we install third-party apps, especially free ones. We tend not to expect they will work perfectly for all needs, but work well enough to meet most of them. When we encounter stumbling blocks, we also tend to work around them, not expecting change or customization. Working with Jonathan/Highview Apps was a refreshing experience. The level of service received was top-notch and I'm both thankful and impressed.
Jan. 28, 2019
EZ Notify is simple and nice. Works perfectly. Loving it to do just what we want: being notified when a sale happens
Oct. 23, 2018
Quick and easy Slack integration for a small number of statistics relating to orders: Orders deleted Orders updated Orders paid Orders cancelled Orders fulfilled Orders partially fulfilled Works like a charm for those stats above, just drops order info right into a Slack channel.
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