
EZ Notify ‑ Slack Integration
Customer and Order Notifications From Shopify to Slack
Rating
4.9
feedback
18
chart
#1,275
Reviews Over Time
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Reviews Summary
The EZ Notify app has received overwhelmingly positive reviews from users. Many users appreciate its simplicity, ease of use, and effectiveness in providing real-time order notifications through Slack. The app is praised for its quick and easy Slack integration, allowing users to receive notifications for various order statuses. Users also highlight the responsive support provided by the developer, Jonathan, who promptly addressed issues and resolved them in a timely manner. Additionally, users value the app for its customization options and the ability to streamline order management processes. However, there are a few minor issues mentioned, such as the absence of customer email addresses in notifications and the inability to display customer names in orders.
Highlights
Rating Breakdown
All reviews
Feb. 16, 2019
Let me preface this with, I do not usually write reviews. We use the EZ Notify app for order notifications through our Slack channel. Recently, an update to the app was made resulting in customer email addresses no longer being displayed in the notification (a feature we uniquely rely on). I reached out to Support and fully expected to receive an automated "Thanks for your message..." email, but instead received an email from Jonathan (co-founder/developer). He acknowledged there was indeed an update resulting in the email address not being displayed, offered to put in a support ticket to resolve, provided an expected timeline, and promised to contact me again with an update once it was resolved. And here I am, writing this review less than 24 hours later to share that our issue was resolved. We all have our own set of expectations when we install third-party apps, especially free ones. We tend not to expect they will work perfectly for all needs, but work well enough to meet most of them. When we encounter stumbling blocks, we also tend to work around them, not expecting change or customization. Working with Jonathan/Highview Apps was a refreshing experience. The level of service received was top-notch and I'm both thankful and impressed.
Jan. 28, 2019
EZ Notify is simple and nice. Works perfectly. Loving it to do just what we want: being notified when a sale happens
Oct. 23, 2018
Quick and easy Slack integration for a small number of statistics relating to orders: Orders deleted Orders updated Orders paid Orders cancelled Orders fulfilled Orders partially fulfilled Works like a charm for those stats above, just drops order info right into a Slack channel.
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