All reviews

Rating Breakdown

  • 5
    68% (55 ratings)
  • 4
    4% (3 ratings)
  • 3
    9% (7 ratings)
  • 2
    4% (3 ratings)
  • 1
    16% (13 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Dec. 20, 2024

I just opened a small business and was trying to include one item as pre-order. I ran into some issues using the pre-order feature and was feeling unmotivated, but as soon as they reached out they fixed the issue!! This was so helpful to my business!

Using app

--

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 7, 2024

Good and fast response,got a few problem and they help me solved it quickly,keep it up!!!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

Was looking for a high quality, yet affordable option to offer pre-orders as soon as an item went out of stock. EZ PreOrder to the rescue! The base subscription let me do everything I needed to do, but the middle tier packs a punch with amazing bulk management. The functionality ticked A LOT of boxes. - ability to set specific items to be pre-orders - ability to change "add to cart" button text for pre-orders - show a special message above the buy button for pre-orders (can be customized on a per item basis or managed in bulk) - ability to choose when to dynamically turn something into a pre-order, i.e. only after stock hits 0 - ability to show a pre-order badge on collection grid thumbnails - ability to visually customize the the badge - preorders auto tagged with "preorder"

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

Really decent app. Easy to set up, easy to use, no complaints. Might even upgrade to the full version if the whole pre-order thing works for us

Using app

15 days

Total reviews

4

Average rating

5.0

1 / 5 Share

Nov. 18, 2024

The app is not working

Using app

17 days

Total reviews

1

Average rating

1.0

Developer Reply

Hello, We reached out to you to let you know that the app was not compatible with your custom theme. Our app is not compatible with every theme especially customized ones. We apologize for the inconvenience.

2 / 5 Share

Nov. 16, 2024

I've paid 6 dollars to add more products and did not recieve the services on my website after trying multiple times.

Using app

About 23 hours

Total reviews

1

Average rating

2.0

Developer Reply

We have no support history of you reaching out, fortunately this is an easy fix we can help you with in just a few minutes. We've contacted you via email, please check for it.

5 / 5 Share

Nov. 15, 2024

We love having this option for pre orders on our website.

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 2, 2024

I could not get the app to work, wrote to them and within minutes everything was working. I love the feature and the support was quick to respond and fix the problem. Thank you so much!

Using app

2 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 6, 2024

Reached out to them several times regarding how the app was not working properly and they never got back to me. Bummer, but I'm sure there are other apps out there with better service and that work without issue!

Store

Yu-Be

Using app

8 days

Total reviews

10

Average rating

4.1

Developer Reply

Hello, we responded to your inquiry within 2 hours. The issue you were experiencing was due to a setting on your product page in the shopify admin. Not something from the app. We also have the solution for this issue in our faq page as well.

5 / 5 Share

Aug. 19, 2024

Jake was very helpful and efficient! Thank you team.

Using app

2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 19, 2024

The app DOES NOT WORK and there is no live chat or phone number that works!

Store

Revert

Using app

2 days

Total reviews

1

Average rating

1.0

Developer Reply

Hello, We respond to all inquiries within 24 hours. We responded to your inquiry within this time frame but by then you had already uninstalled the app. Please check your email for a reply. We've also sent you app credits to offset any app charges.

5 / 5 Share

Aug. 7, 2024

Support was very helpful with guiding me how to setup my preorders!

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 31, 2024

Very easy to use! thank you

Using app

16 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Aug. 3, 2024

Works well and is easy to navigate.

Using app

3 months

Total reviews

1

Average rating

2.0

Developer Reply

Hello, Our app does not offer a video playing service. Are you sure this is the right app? We also have no history of you reaching out to us with any issues. We checked and the app is working properly on your store. Could you please ensure you left this review on the correct app?

5 / 5 Share

July 9, 2024

As a Shopify entrepreneur, I'm always looking for ways to generate excitement and capture early sales. Recently, I tried EZ PreOrder, an app that simplifies the pre-order process.

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

July 6, 2024

Customer support is great. quick response, friendly and helpful. the app itself is very easy to use and works good

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2024

App works as intended. Hassle free way to use Pre order on your store. Which has opened up another way to make revenue. And they're quick with their communication, which is always a plus.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2024

Amazing app and super fast response when I needed advice. Really happy so far, thanks guys.

Store

Plaine

Using app

8 months

Total reviews

2

Average rating

5.0

1 / 5 Share

June 14, 2024

Stopped working without any warning. Very sad

Store

Ondro

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello, We had an unexpected issue come up on the server side of the app on that day. Fortunately we were able to find and fix the issue within a few hours. We're sorry for the inconvenience. We have sent you app credits to cover any app charges.

1 / 5 Share

June 10, 2024

la aplicacion dejo de funcionar !

Store

INSIDE

Using app

3 months

Total reviews

4

Average rating

4.0

Developer Reply

Hello, We're very sorry for the inconvenience. Theapp had an unexpected issue on the backend yesterday. Fortunately we were able to resolve the issue within a few hours. We have refunded all of your app charges due to the trouble.