EZ PreOrder: Presale Manager
Easily create and manage preorders for any of your products
Rating
4.1
feedback
72
chart
#4,436
All reviews
Rating Breakdown
Review RSS Feed
April 23, 2024
it doesn't work for my second item even i pay for the illimited plans !
Hello, We have no history if you reaching out to us for support. This issue is a very easy fix we can do in a few minutes. Please reach out to support.
April 11, 2024
So far so good! Our pre-sale is running smoothly. Also, the team at EZ PreOrder went the extra mile to customize the set up for our store. Thanks!
April 3, 2024
I tried 3 other apps that were hard to apply to my site then I found EZ Pre-Order and it loaded very easily. I had one tiny issue so I reached out and got a response from Jake within the hour who fixed the issue straight away. The issue by the way was that I had a box ticked that I didn't need so operator error! Highly recommend.
March 22, 2024
Does not seem to work on featured product!!
That is correct, the app currently only changes the button on the product page, not the featured product sections. However we are clear about stating this in the FAQ section of the app.
March 18, 2024
Easy to use platform with outstanding customer support. I emailed them on a Sunday with a couple quick questions about set-up and they got back to me within the hour...on a Sunday! I really appreciate the attention to customer service.
Feb. 29, 2024
It worked great on the first few products/orders, but when we tried to add it to another product, the pre-order button showed up, but shows an error when the customer clicks it. So definitely try clicking that pre-order button before you share the link with customers! There are a few bugs in how this app works with Shopify on the display side, but seems to work well on the order/financial side. You may have to play with settings on the product side to get things to work properly. Be sure to test it all the way prior to launch. Once it's all set up, seems to work well. Currently using this on 5-6 products for a few weeks.
Feb. 22, 2024
This app has made it easy for us to continue selling our products even after they are sold out, very helpful!
Feb. 22, 2024
Tried a few preorder apps before this one and this is definitely the easiest one, no unnecessary bells and whistles.
Feb. 19, 2024
Easy to use, simple app, doesn't do anything fancy, but it does exactly what is advertised.
Feb. 17, 2024
My theme required changes to the app settings to work and the support team helped me with this very quickly! Great service!
Feb. 17, 2024
This app is very simple compared to other ones I've tried, very easy to setup.
Feb. 6, 2024
My experience with EZ preorder has been great. As a growing brand that needs to leverage the power of preorders this app has truly helped me to think about growing my brand from a practical standpoint, especially when dealing with minimum order quantities. The best part is the customer support. They were there to answer all of my questions!
Feb. 4, 2024
Support - Bitte um Hilfe !! App macht eigentlich einen guten Eindruck. Sieht gut aus. Leider funktioniert, trotz Unlimited Paket der Bulk für Artikel nicht. Da auch das Helpcenter dieser App nicht zu klicken ist, bitte ich um Hilfe auf diesem Weg. Ich brauche über 3000 Artikel mit Varianten in der Productlist, aber es geht nicht über die Bulk Funktion. Bitte um Hilfe !!
Hello, unfortunately the app cannot currently handle 3000 products. The current performance capacity for the app is around 600 products on the preorder list at once. We hope to be able to raise this limit in the future. We have sent you app credits to offset the subscription charge since the app cannot currently meet your requirements.
Feb. 3, 2024
Did not work. Uninstalled, but it permanently leaves a "back order" message on my product page. I cannot find a way to remove that. Very frustrated. I also just contacted support and the email bounced. [email protected]
Our support email was down for a few hours, it is back up now. Likely what happened is your "continue selling when out of stock" setting was changed on the product by the app based on your preorder setting. You have to go to the product and change this back, aside from this the app doesn't edit your code or leave any changes behind.
Jan. 28, 2024
The supporting team never answer to the email, I have reinstalled the app and again it asked me to pay.
We replied to your support request email immediately. We also sent you a $10 app credit to offset the charge immediately as well. When you uninstall an app the subscription automatically cancels so when you reinstall you have to reselect a plan this is the case with all apps.
Jan. 25, 2024
mauvaise application qui ne fonctionne pas !
This user was using an incompatible theme. We have a transparent list of incompatible themes on our FAQ page. This user was refunded in full as we do with all users that signup with an incompatible theme.