All reviews

Rating Breakdown

  • 5
    72% (53 ratings)
  • 4
    3% (2 ratings)
  • 3
    9% (7 ratings)
  • 2
    3% (2 ratings)
  • 1
    14% (10 ratings)
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5 / 5 Share

July 31, 2024

Very easy to use! thank you

Using app

16 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 3, 2024

Works well and is easy to navigate.

Using app

3 months

Total reviews

1

Average rating

2.0

Developer Reply

Hello, Our app does not offer a video playing service. Are you sure this is the right app? We also have no history of you reaching out to us with any issues. We checked and the app is working properly on your store. Could you please ensure you left this review on the correct app?

5 / 5 Share

July 9, 2024

As a Shopify entrepreneur, I'm always looking for ways to generate excitement and capture early sales. Recently, I tried EZ PreOrder, an app that simplifies the pre-order process.

Using app

5 days

Total reviews

6

Average rating

5.0

5 / 5 Share

July 6, 2024

Customer support is great. quick response, friendly and helpful. the app itself is very easy to use and works good

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2024

App works as intended. Hassle free way to use Pre order on your store. Which has opened up another way to make revenue. And they're quick with their communication, which is always a plus.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2024

This is a good app was easy to setup

Store

My Store

Using app

About 1 month

5 / 5 Share

June 20, 2024

Amazing app and super fast response when I needed advice. Really happy so far, thanks guys.

Store

Plaine

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 17, 2024

Works as advertised, super easy setup!

Using app

About 1 month

Total reviews

3

Average rating

5.0

1 / 5 Share

June 14, 2024

Stopped working without any warning. Very sad

Store

Ondro

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello, We had an unexpected issue come up on the server side of the app on that day. Fortunately we were able to find and fix the issue within a few hours. We're sorry for the inconvenience. We have sent you app credits to cover any app charges.

1 / 5 Share

June 10, 2024

la aplicacion dejo de funcionar !

Store

INSIDE

Using app

3 months

Total reviews

4

Average rating

4.0

Developer Reply

Hello, We're very sorry for the inconvenience. Theapp had an unexpected issue on the backend yesterday. Fortunately we were able to resolve the issue within a few hours. We have refunded all of your app charges due to the trouble.

1 / 5 Share

June 10, 2024

Suddenly stopped working and caused lots of complaints! No emails of warning or to assist

Using app

9 months

Total reviews

2

Average rating

3.0

Developer Reply

Hello, We're verry sorry for this occurrence. We had an unexpected issue with the apps backend so we were not able to provide any advanced notice. Fortunately we found the issue and had it fixed within a few hours. We have issued you a refund for all app charges to date.

5 / 5 Share

June 13, 2024

EDIT After a brief contact with Jake all issues were resolved. Great customer service! ORIGINAL REVIEW: App works as intended and it is helpful in managing pre orders badges and display however there are two aspects that i think should be addressed 1) Bulk add in the premium feature can only apply to the entire catalog (pre order list) it would be handy to be able to select a number of product and modify only that group. This feature is already available in the "bulk edits" section of the actual Shopify catalog. 2) Billing : i ordered the Unlimited version and paid $6 dollars. A day later i realised i needed the Plus and got charged a further $22 (instead of 22-6 like most subscription services upgrades). A week or so i realised due to point 1) above after the first bulk upload there was no benefit in having the unlimited plus so i went to go back to the normal unlimited and was presented with a furher $6 bill (instead of either a refund for the time not used - or at least a note that Plus features were going to be availabel till next billing cycle and then charged $6)

Using app

21 days

Total reviews

1

Average rating

3.0

Developer Reply

Hello, The billing does work like you mentioned, you are referring to the plan charges (on the approve charges screen, this will always show what the plan price is), but what you are actually billed is prorated when you upgrade or downgrade plans. This is the case for all shopify apps since they all have to use the shopify billing API. We checked and you were only charged $11.60 in total thus far. We have refunded these charges though due to the confusion. Also we are planning to add the requested bulk editing functionality in a future update.

5 / 5 Share

May 23, 2024

Worked like a charm!

Store

R2F

Using app

15 days

Total reviews

1

Average rating

5.0

3 / 5 Share

May 21, 2024

**ONLY SUITABLE FOR 20 Variants** I was really excited when I paid and installed the app but unfortunately it only allows 20 variants, even in the paid versions. As I run a clothing brand, this did not suit my needs. I have over 80 variants on some styles.

Using app

21 minutes

Total reviews

1

Average rating

3.0

Developer Reply

Yes currently the app is limited to 20 variants per products due to performance limitations. We do mention this in the FAQ section of the app. We have sent you app credits to offset the subscription charge. We're sorry the app cannot service your current store requirements.

5 / 5 Share

May 20, 2024

Makes my sales so much easier for pre-order drop dates. Would recommend using if doing preorders!! 10/10

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

May 17, 2024

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 7, 2024

Did exactly as it shuld. You can even customize the color of some parts and put your own logo on the invoice. Looks very professional It was installed super quickly maybe I used two minutes

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 5, 2024

i'm using the free version and it works great! set up was really easy

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2024

Using app

About 22 hours

Total reviews

14

Average rating

5.0

5 / 5 Share

April 30, 2024

easy setup for preorders on one item works well with what I need so far :)

Using app

19 days

Total reviews

1

Average rating

5.0