EZ PreOrder: Presale Manager
Easily create and manage preorders for any of your products
Rating
4.1
feedback
74
chart
#6,863
All reviews
Rating Breakdown
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Jan. 28, 2024
The supporting team never answer to the email, I have reinstalled the app and again it asked me to pay.
We replied to your support request email immediately. We also sent you a $10 app credit to offset the charge immediately as well. When you uninstall an app the subscription automatically cancels so when you reinstall you have to reselect a plan this is the case with all apps.
Jan. 25, 2024
mauvaise application qui ne fonctionne pas !
This user was using an incompatible theme. We have a transparent list of incompatible themes on our FAQ page. This user was refunded in full as we do with all users that signup with an incompatible theme.
Jan. 16, 2024
Love the ease of the app but so far, very buggy. I've sent messages to support without a response. Hoping to get this working smoothly as I love what it offers.
Our servers were down at the time of this review. This was addressed promptly.
Jan. 15, 2024
You can't change the color of the button. It is not filled and same color as the background which makes it hard to see. The presale button is one of the most important parts of the sales funnel
Jan. 13, 2024
One of our reels went viral to 100 million view so of course we sold out. But with a container on the way we decided to take preorders for the first time. Now we have over 700 orders in the pocket and new ones everyday. Thanks EZ PreOrder. You made it possible for to capture the sales. PlantTraps.com
Jan. 11, 2024
This app does exactly what it says it does. No complicated settings, no expensive plans, no hidden fees. Full recommendation.
Jan. 6, 2024
I added my products and it didn't even show and i pay them 5.00$ deleted the app reinstall and it ask me to pay again.
When you uninstall any app your plan is automatically cancelled so you have to resubscribe when you reinstall. This merchant was checking the featured product section for the button to display when the app only displays the button on the product pages (clearly stated in our FAQ), so the review is false.
Dec. 16, 2023
This app does what it says and nothing more. I used it successfully for my first pre-order campaign and it was reliable and without any surprises. That may not seem like a big deal, unless you've tried other pre-order apps (many of which seemed more impressive than this one), to later find out... they are making your store dependent on them, while doing stuff like... emailing my customers from their branded domain... and not offering an option to disable these emails, edit the content, change the from address, or remove the app without affecting all orders (had to delete them). And that's just one example. Please, please, please take this as a warning if you are a business/store owner and exploring pre-order apps. There are some very impressive looking pre-order apps out there. With amazing support, and hundreds of five star reviews. Do your research and read the one star and two star reviews. I wish I did that before experimenting with these "dream come true" apps, because it would have helped me avoid the lurking nightmare. How so? There are a series of surprises that are not obvious or apparent until it's too late. But, as you may discover, these unusual design and features are in place, in my opinion, to keep you, the store owner, stuck using them and paying month after month with very little choice (especially if you are deep into it and have used them for a lot of pre-orders, already). The only way out will be a major pain and you'll wonder how you missed the red flags. Because they were hidden, delayed, only showing themselves when the pre-orders start. But NOT this app. The simple, unsung hero. It has fewer reviews but hopefully if you are reading this, at least one review that can give you proper warning about pre-order apps in general. Except this one, which has not shocked me or done anything sneaky. It does what it says, it's straightforward. I am thankful. The limited nature, and bare bones features, are a relief... and the reasons why I am so fond of this app, EZ PreOrder. I would say "does what it says and nothing more" is a compliment, but in this context — compared to the other fancy pre-order apps out there — it is the only one I want to emphasize, if this review is to be helpful at all. You've been warned, and if you want to test the others first... remember, EZ PreOrder is here to save you.
Dec. 14, 2023
Thebapps has worked well for us. We have used it to avoid purchasing too many products for resale and it has been amazing.
Dec. 8, 2023
This is exactly what I was looking for! It's affordable and easy to use. Customer service is very quick and helpful. If you are new to Shopify, I highly recommend this app.
Dec. 7, 2023
Unfortunately this app does now work with most of the good themes. Such a shame, I am sure it would have been useful! Onto the next.
Dec. 4, 2023
This is a great app - straightforward to set-up and use when we are out of stock!
Nov. 30, 2023
I upgraded and paid the for the upgrade and it didnt work at all. I contacted support and there was no answer. I am yet to recieve a refund.
This issue has since been resolved and the merchant now is now on the upgraded plan successfully. The issue was resolved in under an hour. This review was apparently left before that time span. Giving support very little time to address the concern before receiving the review.
Nov. 29, 2023
Does the job, easy setup and use - allows me to have more stuff in my store. "sold out" is no longer an issue. Love it.
Nov. 25, 2023
amazing but can you guys add pre-order badges
We are building that feature right now :)
Nov. 20, 2023
Awesome and vital app for fielding pre-orders before inventory is in stock
Nov. 20, 2023
Works really well, happy with the performance too as it doesn't impact our Core Web Vitals which is great. Support is awesome too!
Nov. 16, 2023
Not a bad app, but did not fit our needs. I uninstalled the app on Nov 2nd and on my latest Shopify bill ( Nov 14) I was charged $5
Hello there. This is how app charges work in Shopify. You are invoiced initially but you are not actually charged until your monthly Shopify billing cycle. You have been issued a refund. To others reading this, this merchant reinstalled 2 weeks later to leave a negative review, apparently unaware of how Shopify billing works for apps, instead of reaching out to support for a refund.