evalgo® review for Shipway: Logistics Aggregation

Dec. 19, 2025

I have been facing serious problems with them, firstly, when I forgot my password and tried to reset it, their forgot password link never worked, then I had to create a new account using my phone number. They never bothered fixing that issue for me. Secondly, they will say that they have an option for NDR calling, but the NDR calling person will not put any effort in the call and forcefully disconnects the call within 30-40 seconds, she may also irritate your customer and may lead to a very bad experience. Additionally she is also sometimes rude with them. If you do not monitor their NDR dashboard, they will stop calling the NDR orders. Thirdly, every 15 days they will charge your account for the weight discrepancies. Even before raising a dispute, your account will be charged for the amount and will be in negative. You will be left with two options, either pay for the illicit extra weight charges and continue with the other shipments, or email their support team and wait for 15-20 days to get your refund and hold all your shipments meanwhile. Finally, I had one return shipment, that was returned with an empty box, I raised the ticket immediately on the next day, they replied to me after a week saying that they cannot do anything about it as it is out of time (TAT). The only good think about them is their website user interface and availability of all the couriers especially Blue-Dart Air.