All reviews

Rating Breakdown

  • 5
    81% (147 ratings)
  • 4
    8% (14 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    10% (19 ratings)

Reviews with Text

  • 99% (180)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 22, 2026

Overall experience with Shipway is good. Aman Grover and Meetu Dhar ( KAM ) are very helpful in resolving the problems. They take feedbacks and resolve it in real time so we as sellers dont face any problems.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2026

Consistent service that supports our daily operations well & good logistics partner for regular business needs.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 21, 2026

Shipway is an amazing and very user-friendly platform. The panel is smooth, and the overall experience with Shipway has been excellent. We are working with a dedicated KAM who is always ready to support and resolve queries promptly. Highly recommended for all brand sellers.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2026

shipway panel is very easy to use and KAM support is exceptional

Using app

12 months

Total reviews

2

Average rating

4.5

5 / 5 Share

May 21, 2026

A special thanks to Naveen for the excellent support and quick assistance throughout our experience with Shipway. He has always been responsive, helpful, and proactive in resolving issues on time. Shipway’s platform is smooth, easy to use, and has helped us manage our shipments efficiently. Highly recommended for e-commerce businesses looking for reliable logistics support.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 21, 2026

The Project Coordinator has been supportive and helpful in addressing ongoing logistics issues. However, we are still facing challenges with the logistics integration in certain areas, leading to increased RTO cases and customer complaints regarding deliveries. In some cases, parcels are returned without reaching customers, and there have also been instances of non-brand products being received in returned shipments. Additionally, claims for such cases have not been provided in most instances.

Store

Prisma

Using app

Over 2 years

Total reviews

1

Average rating

3.0

5 / 5 Share

May 20, 2026

I have been working with shipway since 2023, great app with. excellent support team and my account manager Mr Naveen Singh. whatsapp flows are seamless, and actual support in verifying pickups and delays is on personal level.

Store

My Store

Using app

8 months

5 / 5 Share

May 20, 2026

I’m very satisfied with Shipway courier service. The platform is easy to use, shipment tracking is accurate, and the support team responds quickly whenever assistance is needed. My overall experience has been smooth and reliable, and it has helped manage deliveries efficiently for my business. Highly recommended for eCommerce shipping and logistics management

Using app

Over 2 years

Total reviews

4

Average rating

4.0

4 / 5 Share

May 20, 2026

Good Customer Support And pickup service . Sometimes delivery issue but gets fixed

Using app

9 months

Total reviews

1

Average rating

4.0

5 / 5 Share

May 19, 2026

Shipway app is easy to use and our KAM Zeeshan is very helpful

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2026

Good Service And very supporting staff

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2026

Hi the app is very easy to work with and the KAM is also very good in terms of handling your queries and problems and fixes them ASAP ,Highly recommend them for your shipping needs,

Store

nam nam

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 29, 2026

We have been using this panel for the past 2 years, and it has been smooth and user-friendly. The service quality is excellent, and the support team is highly responsive and efficient. Overall, it has been a top-notch experience working with Shipway.Its KAM service is very excellent. We highly recommend using this panel for order scheduling

Store

Rezoni

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 28, 2026

We’ve had a great experience with Shipway. Their support team is highly responsive, providing quick replies and resolving queries efficiently. A special thanks to Meetu ma’am for her consistent support and help with any issues we face.

Store

Boujee

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

April 28, 2026

We’ve seen a noticeable improvement in delivery performance and customer satisfaction after using Shipway. The platform simplifies logistics with multiple courier options, automated workflows, and strong analytics. It’s especially useful for managing high shipment volumes efficiently.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 28, 2026

Shipway is an excellent shipping platform with smooth integrations, reliable tracking, and strong customer support. Highly recommended for growing eCommerce businesses.

Using app

5 months

Total reviews

2

Average rating

5.0

1 / 5 Share

March 23, 2026

Such a 3rd class service, they do have manners to talk with customer. wrong charges applied in my account. do not use Shipway. many other company provide good service, 0/5 Rating

Store

Nekoo

Using app

5 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hey, thanks for sharing your feedback We tried checking your details but couldn’t find a record in our system. Could you please share your company’s registered email address so we can verify and assist you further? Happy to help with anything else as well.

1 / 5 Share

March 23, 2026

Scam Alert ! I am writing this to warn every Shopify seller to stay far away from this service. They are engaging in a complete bait-and-switch scam; they initially promised that I would be charged on a "per label" basis, but instead, they have been illegally deducting funds for every single order received on my Shopify store—regardless of whether I used their service to ship it or not! For example, I had 100 orders and only used them for 20 shipping labels, yet they charged me for all 100. This is an unethical and fraudulent practice designed to drain your bank account. To make matters worse, their support team is refusing to acknowledge this daylight robbery, offering a pathetic 4k refund while keeping the vast majority of my hard-earned money. It would literally be cheaper and more honest to hire a full-time staff member for 20k a month to handle manual processing than to let these thieves touch your business. Do not be misled by their sales pitch—they are unprofessional, unethical, and a total fraud!

Store

Giftoo

Using app

About 2 years

Total reviews

7

Average rating

4.4

5 / 5 Share

March 12, 2026

It's very super easy to use

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

March 11, 2026

I had a very smooth experience using Shipway for my online store deliveries. The platform is easy to use and integrates well with e-commerce systems. Tracking updates are accurate and customers receive timely notifications, which really helps improve the delivery experience. Their customer support team is also responsive and helpful whenever any shipment issue arises. It saves a lot of time managing orders and logistics in one place.

Using app

9 days

Total reviews

1

Average rating

5.0