Shipway: Logistics Aggregation
Last Mile Logistics Aggregation & Shipping Soln. for eCommerce
Rating
4.1
feedback
170
chart
#585
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
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Less than a day
0%
-
Less than a month
15%
-
Less than a year
73%
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More than a year
10%
Reviews Summary
The reviews for the Shipway app are quite mixed. Many users praise the platform for its user-friendly interface, excellent customer support, and efficient order management. They highlight the seamless integration with Shopify, accurate tracking updates, and overall positive experience with the service. However, there are also negative reviews mentioning issues such as unexpected charges, poor customer service, billing discrepancies, and unresponsive support teams. Some users have faced challenges with incorrect billing, delayed refunds, and unresolved problems with the platform. Despite the positive aspects, the negative reviews raise concerns about transparency, reliability, and communication.
Highlights
Review RSS Feed
All reviews
April 29, 2026
We have been using this panel for the past 2 years, and it has been smooth and user-friendly. The service quality is excellent, and the support team is highly responsive and efficient. Overall, it has been a top-notch experience working with Shipway.Its KAM service is very excellent. We highly recommend using this panel for order scheduling
April 28, 2026
We’ve had a great experience with Shipway. Their support team is highly responsive, providing quick replies and resolving queries efficiently. A special thanks to Meetu ma’am for her consistent support and help with any issues we face.
April 28, 2026
We’ve seen a noticeable improvement in delivery performance and customer satisfaction after using Shipway. The platform simplifies logistics with multiple courier options, automated workflows, and strong analytics. It’s especially useful for managing high shipment volumes efficiently.
April 28, 2026
Shipway is an excellent shipping platform with smooth integrations, reliable tracking, and strong customer support. Highly recommended for growing eCommerce businesses.
March 23, 2026
Such a 3rd class service, they do have manners to talk with customer. wrong charges applied in my account. do not use Shipway. many other company provide good service, 0/5 Rating
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