Shipway: Logistics Aggregation for Shopify

Shipway: Logistics Aggregation

Last Mile Logistics Aggregation & Shipping Soln. for eCommerce

Rating

4.2

feedback

180

Reviews

chart

#547

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    0%
  • Less than a month
    15%
  • Less than a year
    73%
  • More than a year
    11%

Reviews Summary

The reviews for the Shipway app are quite mixed. Many users praise the platform for its user-friendly interface, excellent customer support, and efficient order management. They highlight the seamless integration with Shopify, accurate tracking updates, and overall positive experience with the service. However, there are also negative reviews mentioning issues such as unexpected charges, poor customer service, billing discrepancies, and unresponsive support teams. Some users have faced challenges with incorrect billing, delayed refunds, and unresolved problems with the platform. Despite the positive aspects, the negative reviews raise concerns about transparency, reliability, and communication.

Highlights

User-Friendly Interface and Efficient Order Management
Excellent Customer Support
Unexpected Charges and Billing Discrepancies
Unresponsive Support Teams
Transparency and Reliability Concerns

Rating Breakdown

  • 5
    82% (147 ratings)
  • 4
    8% (14 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    11% (19 ratings)

Reviews with Text

  • 99% (180)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 22, 2026

Overall experience with Shipway is good. Aman Grover and Meetu Dhar ( KAM ) are very helpful in resolving the problems. They take feedbacks and resolve it in real time so we as sellers dont face any problems.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2026

Consistent service that supports our daily operations well & good logistics partner for regular business needs.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 21, 2026

Shipway is an amazing and very user-friendly platform. The panel is smooth, and the overall experience with Shipway has been excellent. We are working with a dedicated KAM who is always ready to support and resolve queries promptly. Highly recommended for all brand sellers.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2026

shipway panel is very easy to use and KAM support is exceptional

Using app

12 months

Total reviews

2

Average rating

4.5

5 / 5 Share

May 21, 2026

A special thanks to Naveen for the excellent support and quick assistance throughout our experience with Shipway. He has always been responsive, helpful, and proactive in resolving issues on time. Shipway’s platform is smooth, easy to use, and has helped us manage our shipments efficiently. Highly recommended for e-commerce businesses looking for reliable logistics support.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

All reviews

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