Shipway: Logistics Aggregation
Shipway is a highly recommended shipping platform with excellent customer support and user-friendly features. Users praise the smooth integration with Shopify, accurate shipment tracking, and the responsiveness of the support team. Dedicated Key Account Managers (KAMs) like Aman Grover, Meetu Dhar, Naveen Singh, and Zeeshan are highlighted for their prompt assistance and problem-solving skills. The platform is commended for simplifying logistics operations, managing high shipment volumes efficiently, and improving delivery performance and customer satisfaction. However, some users have raised concerns about issues such as incorrect charges, challenges with logistics integration, high RTO cases, and delays in issue resolution. Transparency in billing practices and responsiveness to customer queries are areas that need improvement.
Review RSS feed
We are using Shipway for our business and our experience has been great. The platform works smoothly, tracking is reliable, and it helps us manage our shipments efficiently. Their support team is extremely helpful, responsive, and always ready to assist whenever needed. Overall, we are very satisfied with their service and would highly recommend Shipway to other businesses. A special thanks to Reeshika for her outstanding support. She is extremely helpful, guides us through every step, and patiently resolves any issues or queries we have. Her proactive approach and willingness to help make a big difference. It's great to have someone who genuinely ensures that everything runs smoothly.
We've had a very good experience with Shipway. The platform is reliable, easy to use, and has helped us manage our shipping operations smoothly. The support team is responsive and always ready to assist whenever required. A special thanks to Saurabh for his outstanding support. He is extremely helpful, guides us through every step, and patiently resolves any issues or queries we have. His proactive approach and willingness to help make a big difference. It's great to have someone who genuinely ensures that everything runs smoothly. Overall, we are very satisfied with Shipway's service and support. Highly recommended for businesses looking for a dependable shipping solution.
Overall experience with Shipway is good. Aman Grover and Meetu Dhar ( KAM ) are very helpful in resolving the problems. They take feedbacks and resolve it in real time so we as sellers dont face any problems.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.