Shipway: Logistics Aggregation for Shopify

Shipway: Logistics Aggregation

Last Mile Logistics Aggregation & Shipping Soln. for eCommerce
Developer
Shipway
Rating
4.2
Feedback
164
Reviews
Chart
#750
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

Shipway has received mixed reviews from users. Positive aspects include smooth platform operation, reliable tracking, efficient shipment management, and responsive support team members like Reeshika, Saurabh, Aman Grover, Meetu Dhar, Naveen, and others. Users appreciate the ease of use, user-friendly interface, and the support provided by dedicated Key Account Managers (KAMs). However, negative feedback highlights issues such as automatic order fulfillment without confirmation, lagging performance during peak times, unexpected charges, lack of transparency in billing, and poor customer service. Some users have faced challenges with weight discrepancies, billing errors, delayed responses, and unresolved issues despite repeated attempts to seek assistance.

Time spent using app
How long merchants keep the app installed.
Less than an hour 1%
Less than a day 1%
Less than a month 13%
Less than a year 73%
More than a year 12%
All reviews
1 / 5 Share
July 1, 2026

WARNING: Stay away from Shipway. In our experience, we lost a huge amount of money because of weight discrepancy charges that were automatically accepted in the backend without our knowledge. For more than 6 months, we had no idea these charges were being applied. When we finally audited our invoices, we were shocked to discover that lakhs of rupees had been deducted through questionable weight adjustments and auto-accepted claims. Always verify every weight dispute manually. Never assume the system is protecting your business. If you don't regularly audit your billing, you may keep losing money without even realizing it. This has been one of the worst logistics experiences we've had. We cannot recommend Shipway based on our experience.

Store Using app Total reviews Average rating
HIMALIBUTI 10 months 2 3.0
1 / 5 Share
June 23, 2026

one of the worst apps in the market, the app automatically fulfills orders without asking from us and even not print label. we have to manually find which orders are fullfiled by this app to manually ship them, total wste of time also the app lags at the peak, feels like we are using 2G, total scam, stay away from this app to make your business safe

Store Using app Total reviews Average rating
Gandhi Sugandh Bhandar About 6 hours 1 1.0
5 / 5 Share
June 11, 2026

Very good company. Must Try.

Store Using app Total reviews Average rating
Mikanix 4 months 1 5.0
5 / 5 Share
June 11, 2026

We are using Shipway for our business and our experience has been great. The platform works smoothly, tracking is reliable, and it helps us manage our shipments efficiently. Their support team is extremely helpful, responsive, and always ready to assist whenever needed. Overall, we are very satisfied with their service and would highly recommend Shipway to other businesses. A special thanks to Reeshika for her outstanding support. She is extremely helpful, guides us through every step, and patiently resolves any issues or queries we have. Her proactive approach and willingness to help make a big difference. It's great to have someone who genuinely ensures that everything runs smoothly.

Store Using app Total reviews Average rating
Priyatam 3 months 1 5.0
5 / 5 Share
June 11, 2026

We've had a very good experience with Shipway. The platform is reliable, easy to use, and has helped us manage our shipping operations smoothly. The support team is responsive and always ready to assist whenever required. A special thanks to Saurabh for his outstanding support. He is extremely helpful, guides us through every step, and patiently resolves any issues or queries we have. His proactive approach and willingness to help make a big difference. It's great to have someone who genuinely ensures that everything runs smoothly. Overall, we are very satisfied with Shipway's service and support. Highly recommended for businesses looking for a dependable shipping solution.

Store Using app Total reviews Average rating
Pinki Promise 3 months 3 5.0

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