Shipway All in One Shipping   for Shopify

Shipway All in One Shipping

Best eCommerce Shipping Solution in India

Developer

Rating

4.8

feedback

431

Reviews

chart

#11,688

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    4%
  • Less than a year
    65%
  • More than a year
    31%

Reviews Summary

The Shipway Panel has received overwhelmingly positive reviews from users, with many praising its user-friendly interface, prompt customer support, and helpful account managers. Users appreciate the simplicity of the design, the ease of onboarding, and the efficiency in order processing. The app has been described as a valuable tool for small businesses, providing solutions for shipping and order management. However, some users have reported occasional glitches and delays in delivery escalations. There are also concerns about the lack of response from customer support in certain cases, leading to frustration and dissatisfaction.

Highlights

User-friendly interface and easy onboarding
Prompt customer support and helpful account managers
Efficient order processing and valuable tool for small businesses
Occasional glitches and delays in delivery escalations
Concerns about lack of response from customer support

Rating Breakdown

  • 5
    95% (410 ratings)
  • 4
    3% (12 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (7 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

April 13, 2024

Really worst service my product was caught in weight discrepancy for 350gm they charged 2000gm and they do not respond when i try to contact them

Store

LAMANDO

Using app

--

Total reviews

1

Average rating

1.0

5 / 5 Share

April 8, 2024

I am very happy using Shipway forward services. Shipway has helped me reduce my operation timings and efficiently align my order processing task. There support team is very helpful in resolving timely issue and Gaurav Saini from the team has helped me a lot in timely answering all the queries and issues.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2024

Shipway has truly transformed our operations, and it's all thanks to the exceptional service provided by Rishabh Dahiya. Whenever we encounter a bug or issue on-site, the resolution process is remarkably swift and straightforward. The responsiveness of everyone at Shipway is unparalleled; they promptly address any concerns we may have. Although the processes on the platform may seem extensive, we appreciate the meticulous steps taken to crosscheck every detail and ensure flawless execution. These steps not only streamline our operations but also instil confidence that everything will proceed smoothly. Shipway's dedication to excellence is evident in every interaction, making it an invaluable partner in our journey towards success. While our experience with Shipway has been overwhelmingly positive, one aspect that has caused some disappointment is the cost associated with add-ons. As much as we value the efficiency and effectiveness of Shipway's services, we can't help but feel disheartened by the additional expenses incurred for certain features. We understand that quality comes at a price, and we're willing to invest in tools that enhance our operations. However, we hope that Shipway will consider reviewing its pricing structure for add-ons, ensuring that it remains competitive and accessible to businesses of all sizes. Despite this concern, our overall satisfaction with Shipway remains high, and we look forward to continued collaboration and support from their team. - Chintu

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2024

After using Shipway service for more than 6 months, we can definitely say this is one of the best logistic company in India. 5 out 5 stars.

Store

Warsan

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 4, 2024

We are delighted with all the help Shipway has provided us regarding Exchanges and Returns. The Shipway Panel is user-friendly. Along with that, the support team is also very prompt and supportive.

Store

Clt.s

Using app

27 days

Total reviews

1

Average rating

5.0

All reviews

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