Shipway All in One Shipping
Best eCommerce Shipping Solution in India
Rating
4.8
feedback
440
chart
#732
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
4%
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Less than a year
65%
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More than a year
30%
Reviews Summary
The reviews for the Shipway app are overwhelmingly positive, with users praising the excellent customer support provided by team members like Hritik, Akshit, Rishabh, Shabbir Shah, Gaurav Saini, Ankit Monoxa, and others. Users appreciate the efficiency of the app in streamlining order processing and logistics operations. The user-friendly Shipway Panel, prompt resolution of issues, and helpful support team are highlighted as key strengths of the app. However, some users have expressed concerns about the cost associated with add-ons and the need for improvement in logistic services and responsiveness in certain areas. Overall, the app is highly recommended for its automation features, ease of use, and dedicated customer support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 23, 2024
We have been using Shipway for our logistics needs, and the experience has been outstanding. Their logistics solutions are top-notch, making the entire shipping process seamless and efficient. The value-added services (VAS) they offer, such as COD order confirmation, NDR automation suite, and Shopify Pushback status, have significantly enhanced our operational efficiency. The COD order confirmation service ensures that our cash-on-delivery orders are verified promptly, reducing the risk of fake orders and ensuring smoother transactions. The NDR automation suite has streamlined our non-delivery report management, saving us valuable time and effort. Additionally, the Shopify Pushback status integration has been instrumental in keeping the order statuses updated in real-time, providing a superior post-purchase experience for our customers. A special mention goes to Rishabh Dahiya for his prompt and exceptional support. His dedication to resolving our queries and providing solutions has been commendable. With Shipway and Rishabh's assistance, we have been able to maintain high standards of service for our customers. We highly recommend Shipway for any business looking for reliable and efficient logistics solutions and outstanding support.
July 20, 2024
I am writing this because I had a good experience in Shipway. Although I had issues regarding returns , where it took 1 month to deliver the RTOs, I want to specifically appreciate our POC Shivam Sharma, who was always available for any query and tried his best to understand our problem. He is one of the best people in Shipway. I would recommend Shipway if you are getting started but beware of their RTOs, they rarely come back on time
July 18, 2024
Loved the assistance and support provided by Shipway, helped us aggregate all our shipping providers under a single roof with their software. Shivam Sharma, a representative from Shipway, demonstrated exemplary professionalism in facilitating our onboarding process, rendering it remarkably seamless. he orchestrated our shipping integration with finesse and also established pivotal connections with pertinent stakeholders from other shipping enterprises.
June 29, 2024
I have been using the Order Management System (OMS) provided by Shipway for quite a long time now. The system is incredibly user-friendly, efficient, and packed with features that have streamlined our order processing and tracking to a great extent. The real game-changer, however, has been the exceptional customer support provided by Rishabh. His responsiveness, knowledge, and dedication to ensuring our satisfaction have been outstanding. The seamless integration with Amazon (ATS) and Shopify is a cherry on top. Overall, I highly recommend Shipway to anyone in the e-commerce domain due to their dependable and versatile shipping solutions.
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