All reviews

Rating Breakdown

  • 5
    93% (385 ratings)
  • 4
    3% (14 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (11 ratings)
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5 / 5 Share

Nov. 9, 2024

One of the best all in one shipping solution with all the feature you will require for ecommerce store with a very competitive pricing

Using app

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Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2024

We’ve had a fantastic experience using the Shipway app for our shipping operations. It has streamlined our entire process, from generating shipping labels and manifesting orders to tracking shipments and managing NDRs, ensuring that each package reaches our customers safely. Our customer queries related to shipping and tracking have reduced multifold, and our operations team’s efficiency has increased so much that we’ve even reassigned some staff to new responsibilities. A special mention goes to Shivam Sharma, our point of contact, who has been exceptionally polite and helpful throughout. In my experience, this is a must-have shipping app for any small or medium D2C brand in India.

Using app

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Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 8, 2024

Shipway has been a fantastic addition to our toolkit! The customer service team is responsive and reliable, always ready to assist with any inquiries. The app is flexible and open to feature additions, making it ideal for starter brands looking for a tailored solution. It's also easy to integrate and streamline order processing, helping us deliver a smooth experience for our customers. Highly recommended for brands starting out!

Store

MYZA

Using app

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Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2024

Fantastic service from this logistics platform! Kajal was incredibly efficient and helpful, ensuring timely and smooth delivery. Highly recommended!

Using app

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Total reviews

3

Average rating

5.0

5 / 5 Share

July 23, 2024

We have been using Shipway for our logistics needs, and the experience has been outstanding. Their logistics solutions are top-notch, making the entire shipping process seamless and efficient. The value-added services (VAS) they offer, such as COD order confirmation, NDR automation suite, and Shopify Pushback status, have significantly enhanced our operational efficiency. The COD order confirmation service ensures that our cash-on-delivery orders are verified promptly, reducing the risk of fake orders and ensuring smoother transactions. The NDR automation suite has streamlined our non-delivery report management, saving us valuable time and effort. Additionally, the Shopify Pushback status integration has been instrumental in keeping the order statuses updated in real-time, providing a superior post-purchase experience for our customers. A special mention goes to Rishabh Dahiya for his prompt and exceptional support. His dedication to resolving our queries and providing solutions has been commendable. With Shipway and Rishabh's assistance, we have been able to maintain high standards of service for our customers. We highly recommend Shipway for any business looking for reliable and efficient logistics solutions and outstanding support.

Store

ONYC

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 18, 2024

Loved the assistance and support provided by Shipway, helped us aggregate all our shipping providers under a single roof with their software. Shivam Sharma, a representative from Shipway, demonstrated exemplary professionalism in facilitating our onboarding process, rendering it remarkably seamless. he orchestrated our shipping integration with finesse and also established pivotal connections with pertinent stakeholders from other shipping enterprises.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2024

I have been using the Order Management System (OMS) provided by Shipway for quite a long time now. The system is incredibly user-friendly, efficient, and packed with features that have streamlined our order processing and tracking to a great extent. The real game-changer, however, has been the exceptional customer support provided by Rishabh. His responsiveness, knowledge, and dedication to ensuring our satisfaction have been outstanding. The seamless integration with Amazon (ATS) and Shopify is a cherry on top. Overall, I highly recommend Shipway to anyone in the e-commerce domain due to their dependable and versatile shipping solutions.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 20, 2024

Happy with Shipway services and Excellent support from Hritik & Akshit.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 19, 2024

I am thrilled to share my outstanding experience with Shipway's Return Management System. Their operational efficiency and customer-centric approach have significantly benefitted our business, making them an invaluable partner in our supply chain. A special mention must be made of Rishabh, whose dedication and expertise have been instrumental in our smooth operations. Rishabh's consistently goes above and beyond to ensure all our concerns are addressed promptly and effectively. We look forward to a continued successful partnership and highly recommend their services to any business seeking reliable and efficient logistics solutions.

Store

THRD

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2024

it is a nice experience working with shipway because they give good customer service always there to support and help you when you need .

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2024

thank you shabbir shah for always prompt support

Store

Safeena

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2024

I am very happy using Shipway forward services. Shipway has helped me reduce my operation timings and efficiently align my order processing task. There support team is very helpful in resolving timely issue and Gaurav Saini from the team has helped me a lot in timely answering all the queries and issues.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 5, 2024

Shipway has truly transformed our operations, and it's all thanks to the exceptional service provided by Rishabh Dahiya. Whenever we encounter a bug or issue on-site, the resolution process is remarkably swift and straightforward. The responsiveness of everyone at Shipway is unparalleled; they promptly address any concerns we may have. Although the processes on the platform may seem extensive, we appreciate the meticulous steps taken to crosscheck every detail and ensure flawless execution. These steps not only streamline our operations but also instil confidence that everything will proceed smoothly. Shipway's dedication to excellence is evident in every interaction, making it an invaluable partner in our journey towards success. While our experience with Shipway has been overwhelmingly positive, one aspect that has caused some disappointment is the cost associated with add-ons. As much as we value the efficiency and effectiveness of Shipway's services, we can't help but feel disheartened by the additional expenses incurred for certain features. We understand that quality comes at a price, and we're willing to invest in tools that enhance our operations. However, we hope that Shipway will consider reviewing its pricing structure for add-ons, ensuring that it remains competitive and accessible to businesses of all sizes. Despite this concern, our overall satisfaction with Shipway remains high, and we look forward to continued collaboration and support from their team. - Chintu

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 4, 2024

After using Shipway service for more than 6 months, we can definitely say this is one of the best logistic company in India. 5 out 5 stars.

Store

Warsan

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 4, 2024

We are delighted with all the help Shipway has provided us regarding Exchanges and Returns. The Shipway Panel is user-friendly. Along with that, the support team is also very prompt and supportive.

Store

Clt.s

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2023

The Shipway Panel is use friendly. 1. Prettly simple design & use-case, covers most of the Logistics Needs. 2. Reports and analysis helps for understanding of your progress. 3. Might face glitches sometimes (but that is resolved by team in no-time) 4. Team is Prompt in response & supportive. (delivery escalations take some Turn Around time) 5. KAM support is a big help. Thanks Ankit Monoxa

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2023

"I'm absolutely delighted with the courier service! From start to finish, they exceeded my expectations. The whole process was smooth and hassle-free. The package arrived on time, and the delivery person was incredibly courteous and professional. It's such a relief to know that I can rely on them to handle my shipments efficiently. I can't say enough good things about their service, and I highly recommend them to anyone in need of a reliable courier. Thank you for making my experience so pleasant

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2023

Shipway is an excellent e-commerce Shipping platform to courier our material all over India with a nominal charges. The application & onboarding process is very simple and easy. The interface is simple and understandable. Order syncing and managing has become easier. Their support team is very helpful in faster resolution of any issues. and KAM MR.NITIN is very supportive and responsible.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2023

Great experience. Smooth interface & timely service. Thanks to our account manager Gourav all our issues get resolved on call unlike other companies where you've to talk to the bot. Cheers

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2023

The Shipway order panel is super easy to use, and the customer team is friendly and resolves queries efficiently. I am Using Shipway since last 3 month, amazing experience. Ankit is very supportive, provide quick solutions. Helping hand for my small business, Thank you Ankit for helping us out.

Store

belageo

Using app

3 months

Total reviews

1

Average rating

5.0