All reviews

Rating Breakdown

  • 5
    93% (394 ratings)
  • 4
    3% (14 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (14 ratings)
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5 / 5 Share

April 9, 2025

Very seamless tech driven company . Easy to work and analyze the insights of business logistics . Great CRM and Tech Support Naveen our KAM has been outstanding . Harsh has been exceptional in tech support

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 31, 2025

Hi, Have been using this for 6 months now and experience has been good overall.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2025

SHipway has been a boon for our D2C business model. Seamless portal, timely service and best part is the POC .. Chetna she is always there to take our queries and resolve them on time basis. Highly recommend Shipway for all D2C brands.... logistics well handled by them, is peaceful sleep for us.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 29, 2025

good support team of shipway team (chetna helped me a lot in rectifying issues)

Using app

7 months

Total reviews

12

Average rating

5.0

5 / 5 Share

Jan. 29, 2025

We’ve had a fantastic experience using the Shipway app for our shipping operations. It has streamlined our entire process, from generating shipping labels and manifesting orders to tracking shipments and managing NDRs, ensuring that each package reaches our customers safely. Our customer queries related to shipping and tracking have reduced multifold, and our operations team’s efficiency has increased so much that we’ve even reassigned some staff to new responsibilities. A special thanks to Pooja Chetna , our point of contact, who has been exceptionally polite and helpful.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 29, 2025

We've been using Shipway as our courier partner, and the experience has been excellent! Their customer support is extremely helpful, especially Chetna, who has been incredibly supportive and responsive. Tracking updates are timely, deliveries are efficient, and any issues are resolved quickly. Highly recommended for businesses looking for a reliable and customer-friendly logistics partner! ✨

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2024

Shipway has been a game-changer for our order management process! The platform is incredibly user-friendly, and the real-time tracking updates have significantly improved our customer satisfaction. It seamlessly integrates with our operations, saving us time and effort. Highly recommend it to businesses looking for efficient and hassle-free order management solutions

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

I am using shipway for last month and their service is very good and KAM support is also good my Key account manager Hritik is very supportive . Overall Good support

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

Using shipway for last someday and their service is very good and our KAM hritik is very supportive .

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2024

One of the best all in one shipping solution with all the feature you will require for ecommerce store with a very competitive pricing

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2024

We’ve had a fantastic experience using the Shipway app for our shipping operations. It has streamlined our entire process, from generating shipping labels and manifesting orders to tracking shipments and managing NDRs, ensuring that each package reaches our customers safely. Our customer queries related to shipping and tracking have reduced multifold, and our operations team’s efficiency has increased so much that we’ve even reassigned some staff to new responsibilities. A special mention goes to Shivam Sharma, our point of contact, who has been exceptionally polite and helpful throughout. In my experience, this is a must-have shipping app for any small or medium D2C brand in India.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 8, 2024

Shipway has been a fantastic addition to our toolkit! The customer service team is responsive and reliable, always ready to assist with any inquiries. The app is flexible and open to feature additions, making it ideal for starter brands looking for a tailored solution. It's also easy to integrate and streamline order processing, helping us deliver a smooth experience for our customers. Highly recommended for brands starting out!

Store

MYZA

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2024

Fantastic service from this logistics platform! Kajal was incredibly efficient and helpful, ensuring timely and smooth delivery. Highly recommended!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 23, 2024

We have been using Shipway for our logistics needs, and the experience has been outstanding. Their logistics solutions are top-notch, making the entire shipping process seamless and efficient. The value-added services (VAS) they offer, such as COD order confirmation, NDR automation suite, and Shopify Pushback status, have significantly enhanced our operational efficiency. The COD order confirmation service ensures that our cash-on-delivery orders are verified promptly, reducing the risk of fake orders and ensuring smoother transactions. The NDR automation suite has streamlined our non-delivery report management, saving us valuable time and effort. Additionally, the Shopify Pushback status integration has been instrumental in keeping the order statuses updated in real-time, providing a superior post-purchase experience for our customers. A special mention goes to Rishabh Dahiya for his prompt and exceptional support. His dedication to resolving our queries and providing solutions has been commendable. With Shipway and Rishabh's assistance, we have been able to maintain high standards of service for our customers. We highly recommend Shipway for any business looking for reliable and efficient logistics solutions and outstanding support.

Store

ONYC

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 18, 2024

Loved the assistance and support provided by Shipway, helped us aggregate all our shipping providers under a single roof with their software. Shivam Sharma, a representative from Shipway, demonstrated exemplary professionalism in facilitating our onboarding process, rendering it remarkably seamless. he orchestrated our shipping integration with finesse and also established pivotal connections with pertinent stakeholders from other shipping enterprises.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2024

I have been using the Order Management System (OMS) provided by Shipway for quite a long time now. The system is incredibly user-friendly, efficient, and packed with features that have streamlined our order processing and tracking to a great extent. The real game-changer, however, has been the exceptional customer support provided by Rishabh. His responsiveness, knowledge, and dedication to ensuring our satisfaction have been outstanding. The seamless integration with Amazon (ATS) and Shopify is a cherry on top. Overall, I highly recommend Shipway to anyone in the e-commerce domain due to their dependable and versatile shipping solutions.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 20, 2024

Happy with Shipway services and Excellent support from Hritik & Akshit.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 19, 2024

I am thrilled to share my outstanding experience with Shipway's Return Management System. Their operational efficiency and customer-centric approach have significantly benefitted our business, making them an invaluable partner in our supply chain. A special mention must be made of Rishabh, whose dedication and expertise have been instrumental in our smooth operations. Rishabh's consistently goes above and beyond to ensure all our concerns are addressed promptly and effectively. We look forward to a continued successful partnership and highly recommend their services to any business seeking reliable and efficient logistics solutions.

Store

THRD

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2024

it is a nice experience working with shipway because they give good customer service always there to support and help you when you need .

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2024

thank you shabbir shah for always prompt support

Store

Safeena

Using app

4 months

Total reviews

1

Average rating

5.0