SkinsLegend review for Shipway: Logistics Aggregation

1 / 5

Jan. 9, 2026

Initially, everything was working smoothly with Shipway, and the service appeared reliable. However, after some time, serious issues started emerging. Without proper justification, they began deducting amounts from our account under the name of overweight charges. These charges were not raised by the courier partners but appeared to be applied internally by Shipway. When we repeatedly requested courier-provided weight images or official proof, none were shared, which clearly raises concerns about transparency. More importantly, the weight calculations seem to be based on the number of items in a shipment rather than the actual dead weight or volumetric weight, which is against standard logistics billing practices. Charges appear to be applied randomly, with no consistent or verifiable logic. This lack of clarity, documentation, and accountability makes it difficult to trust the platform for long-term operations. Businesses relying on accurate billing and transparent reconciliation should be extremely cautious before committing.

Using app

About 1 year

Total reviews

7

Average rating

3.3

Shipway: Logistics Aggregation for Shopify
Shipway: Logistics Aggregation
3.9 star
152 reviews

Last Mile Logistics Aggregation & Shipping Soln. for eCommerce

Developer
Shopify App Store