Indirookh review for Shipway: Logistics Aggregation

1 / 5

Nov. 13, 2021

Didn't work for us. Don't know how people have given 5-star ratings. 1) Firstly, they don't have decent courier options like bluedart or FedEx. Only metro cities get these courier options. 2) No one came to pick up the parcel when we used ecom /delhivery as per their insistence. 3) order tracking link(for delhivery/Ecom) on shopify takes you to DHL tracking page!! 4) New orders are not synced from shopify even after repeated attempts. 5) interface is too complex unlike others and there is no one click booking. 6) You cannot cancel an order on your own if you want to change/ cancel the courier for some reason. 7) Customer support only provides lip service just like other shipping aggregators. We tried this app after reading the positive reviews but it turned out to be worse than the ones we are currently using.

Using app

About 1 month

Total reviews

11

Average rating

4.3

Developer Reply

We apologize for the bad experience you had with us, We are deeply analysing the issue and making you believe that it will not happen again in future. Thanks for having patience with us, happy to serve you better. Team Shipway

Shipway: Logistics Aggregation for Shopify
Shipway: Logistics Aggregation
4.1 star
150 reviews

Ecommerce Logistics & Returns Management Solution in India

Developer
Shopify App Store