All reviews

Rating Breakdown

  • 5
    94% (298 ratings)
  • 4
    1% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    4% (12 ratings)

Reviews with Text

  • 100% (315)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 21, 2021

It works pretty well, but the most important for me was the support team, they get in touch with you as soon as you install the app and they guide you through so you can use it! Great job guys!

Using app

1 day

Total reviews

5

Average rating

4.8

5 / 5 Share

April 19, 2021

For an app to be free a receive an amazing service is unbelievable. I contacted customer service and Arpit helped me with setting up my Facebook and Instagram shop. Amazing person, he spent so much time and was so patient doing everything to make sure everything is set right. I am very happy and grateful for everything and thank you Arpit for all your help and so much time you put in today to help me get everything straightened out. five stars are less, there should be more than that.

Using app

3 days

Total reviews

40

Average rating

5.0

5 / 5 Share

April 14, 2021

What a great app. Super easy to use and the support team is really helpful. Way better than the generic Facebook extension for shopify

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2021

The team was very helpful in setting up my Facebook and Sales channels. Highly recommended. Rishi gave awsome support.

Store

Niram

Using app

About 2 hours

Total reviews

2

Average rating

3.0

5 / 5 Share

March 3, 2021

The team was very helpful in setting up my facebook and instagram sales channels. Very helpful. Highly recommended

Using app

24 minutes

Total reviews

1

Average rating

5.0

1 / 5 Share

March 3, 2021

This app is SCAM. It does not allow you to post listings to Marketplace. Spent two hours setting it up only to be told by CS that this functionality isn't yet supported, despite the fact that that's the WHOLE POINT of the app. But the scam part comes in here - since I installed it I have gotten 3 spam WhatsApp messages from unrelated Indian companies trying to sell me their services, and multiple emails to my shopify email from similar Indian marketing and website design companies. DO NOT INSTALL THIS APP. THEY ABSOLUTELY WILL GIVE OUT YOUR INFORMATION. And you won't get the functionality you're promised, to boot.

Using app

About 1 hour

Total reviews

2

Average rating

3.0

Developer Reply

Dear Memory Hole Vintage, thanks for sharing your feedback. We are really sorry to know that your experience didn’t match your expectations. We at CedCommerce are glad to help you with every possible solution. It was an uncommon instance and we would do better in the future. Answering your query, we are not providing any solutions for Facebook Marketplace. To ease your selling across Facebook surfaces, we are facilitating you with the other functionalities like Facebook Shops, Page Shop, and Instagram Shopping; and with the newly added advantage of Facebook Business Extension, you can unlock a broad suite of business tools and sell hassle-free across the platform. Feel free to reach out to us on Skype or phone number with your comments, concerns, or suggestions. We would love to make things right for you. Have a nice day! Thanks.

5 / 5 Share

March 3, 2021

The app works well. All products are uploaded and the support from Anand was great, including stepping me through each of the screen shots he required. Highly recommended.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

This app is so easy to use and I enjoy the simplicity promoting my stores products across different social media sites.

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 3, 2021

La atención brindada fue excepcional. Me ayudo mucho a pesar de mi lenguaje fue muy paciente y profesional

Using app

About 2 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 7, 2021

customer services was great. I hope the results will be as good. I wish this company all the best as they help us get to the next level.

Using app

About 3 hours

Total reviews

15

Average rating

5.0

5 / 5 Share

Dec. 25, 2020

Fantastic experience.mic was not working and they worked around it.very very helpful and answered all queries fully

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2020

This was an incredibly helpful and wonderful experience!! Every question and concerned was answered. I was given clear and concise information and instruction on how to set up the marketplace linked to my account. Very smooth and easy process. I feel much more confident about using this app moving forward. Fantastic, patient and kind customer service. I would give over 5 stars if I could!!!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2020

Great customer service. Finally able to use marketplace again because of them. I recommend..............

Using app

About 2 hours

Total reviews

5

Average rating

2.8

5 / 5 Share

Dec. 18, 2020

The app is easy to use. We had an issue setting up our account but their customer service/support is amazing! We were very impressed how they take the time to guide you step by step. Highly recommended

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2020

Amazin software - but the best is customer service. highly recommend to anyone with retail or ecommerce

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 16, 2020

I have used the app and it's easy to use and they do excellent customer service I recommend it's very helpful

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2020

Very satisfied! Highly recommend this team! I recently signed up with Shopify in the last 60 days. I tried to set up the various sales channels but didn't realize you need to have a good integration partner to help this process go smoothly. Needless to say, my Facebook Commerce shop was not published. I had no idea how to fix it. I had great experience with the CedCommerce team to help with integration to eBay and Walmart. It turns out they are experts with setting up and -working through Facebook set-up as well. I am so pleased with the service! This is the best tech support analyst team that i have worked with and they are a must have partnership! The team helped me to trouble shoot the issues, reconnect a new Facebook page, upload my Shopify inventory to commerce platform, marketplace, and Instagram. Very satisfied and cannot say enough good things about how the CedCommerce team got me up and running!

Using app

14 days

Total reviews

6

Average rating

4.3

5 / 5 Share

Dec. 13, 2020

They helped me set up the app right away on a Sunday! They have excellent customer service and great app! Highly recommended.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2020

My Shopify store bugged out and wouldn't let me connect my FB or Instagram pages. Luckily this app was able to provide me the solution. The customer service is absolutely unbelievable! Their support team really cared and made sure that I was all fixed. 100% recommend this app!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 9, 2020

Support is helpful and walks you through everything. The app is a bit complicated to set up. You cannot use this on a Facebook page that already has a Shop setup connected to Shopify, so you'll have to create a new FB page for this. I'm waiting for my marketplace application to be approved for now.

Using app

About 3 hours

Total reviews

3

Average rating

4.7