All reviews

Rating Breakdown

  • 5
    96% (833 ratings)
  • 4
    1% (11 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (12 ratings)
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5 / 5 Share

June 29, 2022

I had an issue connecting my accounts correctly and they offered great support that was fast, much appreciated

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2022

Great Customer Service! I needed assistance with my new account, they explained everything and made it easy for me.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2022

Great app & helpful team. Was looking for something that brings shops orders directly into Shopify and this work great

Store

RSA

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 24, 2022

thank you for your assistance with helping me get set-up i am looking forward to learning more and using the app

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2022

great app customer service so quick to help they helped me to set up my shop thank you so much for your help

Using app

Over 1 year

Total reviews

25

Average rating

5.0

5 / 5 Share

June 23, 2022

This service is absolutely fantastic. My assistant send a GoogleMeet link and guided me step by step through every part of the process. I cannot fault his professionalism. Outstanding!

Using app

About 14 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2022

I used this app to help bring a larger platform to my store. Works great! Excellent customer support.

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2022

Great app! Excellent support! Was very simple to set up and orders flowing in now with no problem. Appreciate it!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2022

Customer service was wonderful and app is working well! App synced fast and now I can manage my FB Shop orders

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

June 21, 2022

This app is helping me a lot. Great response and the team is always on time to help. The support team gave me time to connect to the meeting and waited for a long time until I got connected.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

June 20, 2022

Great app! Excellent support! Was very simple to setup and orders flowing in now no problem. Appreciate it!

Using app

1 day

Total reviews

2

Average rating

5.0

3 / 5 Share

June 17, 2022

5 Starts for service today. i used the chat feature to get help with product issues which turned into a whole new can of worms. Opening a Shopify store is NOT as easy as it is advertised however, thanks to the help, patience and commitment of my agent i was able to get a better understanding of what was happening. Unfortunately, i am on my second month of paying for this Shopify store and at the end of my communication with the agent i was unfortunately told i would have to wait at least another week and hopefully the problem would resolve itself (syncing products and collections with social medias) My agent was wonderful. His solution, very dissapointing. ...But the fact that the only "solution" we have at this time is to continue to wait is extremely frustrating. i have been paying for this store and putting my blood sweat and tears into our store for the past many weeks, hitting roadblock after roadblock and i finally thought i was going to get all these issues solved today with my super helpful and friendly agent- unfortunately all he could do was to tell me to KEEP WAITING and he would follow up next week. I appreciate the agent-HE gets 5 stars (just for the record, i am only rating 5 stars because of his service) The app however i do not actually give a 5 star rating-its difficult to understand and navigate. Furthermore, i still havent heard back from anyone regarding correcting the actual name of my store. MDR-Creations-Store/Shopify.com or whatever is NOT the name of my store-it was an accident at setup and supposed to be able to be changed and i don't want it showing up everywhere. it is supposed to be : TarotAndTeaRoom.com ...etc... . www.tarotandtearoom.com is the only domain i own. Again 5 stars for todays chat service. The rest needs serious work im sorry to say.

Using app

8 months

Total reviews

2

Average rating

4.0

5 / 5 Share

June 17, 2022

Would definitely recommend this app as they do have a supreme customer service team to assist you with everything a user need. the set up for business made easier after their assistance

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 14, 2022

The customer service help I got today was great. It was the help I needed in the the set up for the business. There were so many things, I did not know where to find or that needed to be set up. It was a great help.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2022

I just installed the app and their customer service is great! They were able to help me with setting it up to my social media business account at every step. Thank you!!

Using app

About 3 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

June 13, 2022

Very supportive team, i couldn't have asked for more. Kartik went up and above to support me with all that is required. Thank you.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2022

I needed so much help setting up the new fb integration link and kartik dwivedi helped me out so much. he was patient with me and walked me step by step through the process. He was amazing.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 8, 2022

This app is easy to use and there is always someone available to help that is happy to answer any questions you may have! I can’t say enough good things.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 8, 2022

我是从cedcommence得知这个APP的 非常好用 工作人员也非常认真负责。超级值得推荐。这是我见过的最好的团队 以后还会复购,希望自己跨境电商的路上越飞越高,越走越好 祝愿贵公司业绩长虹,蒸蒸日上。

Store

4310153

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 7, 2022

This app is super slick! Easy to navigate and great features to save me time. Excellent support - they went out of their way to help me!

Using app

8 months

Total reviews

4

Average rating

5.0