All reviews

Rating Breakdown

  • 5
    95% (325 ratings)
  • 4
    1% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    3% (12 ratings)

Reviews with Text

  • 99% (341)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 23, 2023

Very helpful and patient as I am not a computer programer -- quick to respond. Went out of way to resolve problem

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

Awesome - best integration and customer service. First class customer service with fast respond times and excellent follow up. I was very intimidated during this process, CedCommerce made it easy for me to feel more confident.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

I worked with CEDCOMMERCE for few platforms, but I recently had the pleasure of working with the support team for the Facebook & Instagram Shopping app on Shopify. I was extremely impressed with the level of patience and comprehensive assistance provided by the team member I worked with even during late hours.

Store

Kotore

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 4, 2023

Have to say we have been trying to get our shop on facebook for nearly 18 months but continued to run into brick walls, I found this app yesterday and within a day we are finally on facebook shop, thanks to Ashish we are now live on facebook.

Using app

About 6 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

July 31, 2023

Excellent customer service. Arpit always quick to respond and help. Thankyou. Would recommend.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2023

I love this app and all that it has to offer. I have the app with them for Etsy integration and I have been so pleased I felt this would be my best choice for Facebook and Instagram. After setting up I contacted them to make sure I did everything correctly and they were extremely patient with me and took the needed time to make sure everything was perfect. I am more than happy ... Thank you so much

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 6, 2023

Have only just started using the app. Really impressed so far though with how helpful and responsive CedCommerce's support service has been. Makes a very welcome change compared to so many other 'support' services. Thank you!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2023

Perfect App for the Facebook & Instagram shop. Easy & fast action. The most satisfying part is the super spontaneous customer support! They do everything to help you get everything right. And the way their service is so flexible, through live chat, call or email. Wonderful experience!

Store

0cm

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 16, 2023

They helped me work through connecting my correct FB and IG account. Don't know how I would have done it without them!!! Very knowledgeable!

Using app

2 days

Total reviews

6

Average rating

4.8

5 / 5 Share

June 14, 2023

Great tool to sync the database between FB/IG and Shopify. The chat support is quick in replying back. Highly recommended.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

1 / 5 Share

Oct. 27, 2023

After nearly two years of using Ced Commerce, I regretfully need to voice my concerns. While the app functions well when things run smoothly, it becomes a different story when issues arise. My primary disappointment stems from their customer service. Although they have consistently responded with courtesy, it often seemed that they lacked a deeper understanding of their own product. The solutions they offered were basic and unfortunately fell short of resolving my challenges. This back-and-forth became a significant drain on my time, leading to missed sales opportunities and considerable frustration. Considering this is a paid app, the value proposition diminishes significantly when facing these challenges, as the customer service seems to do the bare minimum in providing support. In the fast-paced world of online stores, time is of the essence, especially when you have active advertising campaigns. Every moment spent trying to troubleshoot with Ced Commerce was a moment too long. My advice is to consider other apps. While Ced Commerce might work fine when there are no hiccups, be prepared for lengthy and frustrating endeavors should any issues emerge.

Using app

Almost 2 years

Total reviews

4

Average rating

3.3

5 / 5 Share

May 23, 2023

I don't have much experience at all at setting all the social media so I am quite lost. The staff was very helpful at answering all my doubts on how to set up my FB & IG shops. Fast, friendly and helpful, I totally recommend it. Fitz & Willow

Using app

5 months

Total reviews

4

Average rating

4.5

5 / 5 Share

May 19, 2023

Great assistance with setting correctly my facebook shop. I highly recommend to anyone who wants to efficiently list products on facebook

Using app

5 days

Total reviews

7

Average rating

5.0

5 / 5 Share

May 17, 2023

App works great. The interface is easy and simple to use. Also, the customer support team is on-the-ball. I received a quick response and fast help. Highly recommend!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2023

We're very new to this app and needed help from support getting our catalogue up online. Help was fast and easy and all our questions were answered. Top marks for the support team.

Store

Goods

Using app

6 days

Total reviews

9

Average rating

4.9

5 / 5 Share

May 17, 2023

I recently had the pleasure of experiencing top-notch tech support that exceeded all my expectations. The service provided by CED Commerce support was simply outstanding, and I cannot praise him enough for his professionalism, expertise, and commitment to resolving my technical issues. From the moment I reached out for assistance, the support team displayed exceptional responsiveness. His quick and efficient communication made me feel valued as a customer, and I was impressed by his ability to understand and diagnose my problem accurately. It was evident that their team possessed a deep understanding of various technologies, as they effortlessly navigated through the intricacies of my specific issue. I highly recommend CedCommerce.

Using app

11 months

Total reviews

10

Average rating

5.0

5 / 5 Share

May 16, 2023

Great app! Have been using this for 1 month+ The support is really helpful and app is really fast ! It does what it says. Thanks

Using app

About 2 months

Total reviews

18

Average rating

4.8

5 / 5 Share

May 15, 2023

I recently had the pleasure of working with the team at CED Commerce for assistance in setting up my Facebook and Instagram stores, and I must say that the experience was absolutely outstanding. The Teams expertise, professionalism, and dedication truly made the process seamless and highly efficient. I also love the CED Esty App. 10/10

Using app

About 1 hour

Total reviews

8

Average rating

4.9

5 / 5 Share

May 10, 2023

He did a great job of helping me through the process of setting up my account. He was very patient as we struggled through a bad connection. thank you

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2023

Extensive detailed tech support provided. This is a free app and pretty use to use for connecting Shopify with FB shop. Recommended!

Using app

About 1 hour

Total reviews

3

Average rating

5.0