All reviews

Rating Breakdown

  • 5
    96% (833 ratings)
  • 4
    1% (11 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (12 ratings)
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5 / 5 Share

Oct. 10, 2023

My customer service agent was extremely helpful and it was a simple set up process!

Store

Rheos

Using app

5 days

Total reviews

9

Average rating

4.8

5 / 5 Share

Oct. 7, 2023

It works well, and CedCommerce's customer service is really good. Suryansh has always been helpful.

Using app

About 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 7, 2023

A Seamless TikTok Integration with Shopify: A Review of CedCommerce TikTok Shopify Connector Introduction: I recently had the opportunity to explore and integrate CedCommerce's TikTok Shopify Connector into my Shopify store, and I must say, the experience has been nothing short of impressive. In this review, I would like to share my thoughts and insights about this integration, highlighting its features, ease of use, and overall value it brings to my business. Reliable Customer Support: Throughout my experience with CedCommerce TikTok Shopify Connector, I have been thoroughly impressed with the level of customer support provided. The team at CedCommerce has been responsive, helpful, and prompt in addressing any queries or concerns I had. Their dedication to ensuring a smooth integration experience is commendable and further enhances the overall value of the connector.

Store

Dafresh

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 6, 2023

Thank you Harsh for taking the time and patience to assist me!

Using app

23 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2023

The CedCommerce Social connector app was a great experience. I was stuck on the onboarding process and the HelpDesk technician virtually assisted me with the set up. After being frustrated, thinking I wasn't going to be able to open my online shop, the technician patiently walked through each step with me to completion. Thank you!!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 5, 2023

Very good service - easy to follow steps very happy

Using app

3 months

Total reviews

6

Average rating

5.0

2 / 5 Share

Sept. 30, 2023

App is pretty straight forward to set up, was able to sync the desired product to Tiktok Shop. Not sure where the error is but none of my products are available for purchase though so defeats the purpose. History on each item shows 'OpenAPI' keeps updating the available inventory for all my items to 0. I opened a ticket with both Tiktok and CedCommerce to look into. Still waiting to hear back from TikTok but CedCommerce support looked into the ticket for a bit then ghosted me in chat. I got an email later that ticket was closed as resolved..but uhm not resolved. Not really happy with it, maybe I'll try another Tiktok interfacing app

Using app

4 months

Total reviews

6

Average rating

4.5

5 / 5 Share

Sept. 29, 2023

Suryansh Singh Chauhan onboarded me onto the app. He was extremely helpful, patient and very professional. I was having a slight issue with getting some of my products to upload onto Tiktok shop. The support desk resolved the issue, a Big thank you to Prabhjot for excellent assistance! The support team is truly amazing! I have been having an ongoing issue with a previous app for 3 weeks where customers couldn't order. And in a matter of an hour all issues resolved with the CedCommerce Team! Thank you! Thank you!

Using app

About 6 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2023

Ujjwall's customer service was very, very helpful... five stars service. ... the integration was straightforward, and you even have the option to talk and get an automatic English translation on the screen.. amazing! ... this is s very very advanced system...

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2023

The customer service was excellent. Importing products from my store to the cedcomm app was super quick and easy. I was having an issue uploading product to Shopify store and went to the chat and they were able to upload all of my products to my TikTok shop in 5 minutes…. This is a service worth paying for!! Highly recommend! Don’t waste time or money with the other connector apps.

Store

Arden

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2023

Store

My Store

Using app

17 days

5 / 5 Share

Sept. 27, 2023

Ujjwal and the team at CedCommerce provided incredibly fast support to get us up and running! They've been extremely helpful and the app is very easy to use!

Using app

28 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 27, 2023

"I recently encountered difficulties while trying to connect my TikTok shop to Shopify for order automation and was struggling to find a resolution until I came across CEDCOMMERCE. The experience with them was simply amazing! They assigned me a dedicated agent, Ujjwal Banerjee, who was extremely helpful and knowledgeable. Ujjwal promptly jumped on a call with me and meticulously went through all the steps needed to resolve my issues, ensuring a seamless experience for me. The level of customer service provided by CEDCOMMERCE was outstanding and left me in awe. The team was attentive, responsive, and went above and beyond to address my concerns. They were not only proficient but also extremely accommodating, making sure that all my needs were met with utmost precision and care. In addition to the exemplary customer service, I was also very impressed by their user-friendly dashboard. It's designed intuitively, making it very easy to understand and navigate, even for those who may not be tech-savvy. This greatly contributed to making the whole process smooth and hassle-free. The efficiency and professionalism displayed by CEDCOMMERCE and Mr. Banerjee have significantly eased my workflow, allowing me to focus more on growing my business. I highly recommend their services to anyone facing challenges in integrating their online shops. Their commitment to customer satisfaction and attention to detail truly sets them apart in the industry."

Store

My Store

Using app

13 days

5 / 5 Share

Sept. 27, 2023

Connected all my products and whenever I needed assistance, Customer Service was very helpful!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

Excellent service. Helped with my query and went above and beyond. Thank you

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2023

Very helpful and informative. Helped me set up my TikTok shop. Gave good instructions and made it easy for me. Thank you so much, you are the best!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2023

The service with Cedcommerce is really good. The costumer service from Suryansh are great!

Using app

About 13 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2023

Im new using the app. Very happy so far how helpful and responsive CedCommerce's support service has been. Makes a very welcome change compared to so many other 'support' services. Thank you so much for helping me get started, really apperiated!!

Store

Evique

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

prabhjot helped me with figuring out why the customer's information on the orders was **** in most of the information. I have to go into the tiktok seller central and change a setting. Thank you prabhjot for your help.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 18, 2023

Thanks for your help. Really helped bring the store to the social media platforms. Recommended app. Staff is very helpful. Thanks.

Using app

About 7 hours

Total reviews

3

Average rating

5.0