All reviews

Rating Breakdown

  • 5
    96% (833 ratings)
  • 4
    1% (11 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (12 ratings)
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1 / 5 Share

Sept. 14, 2023

They have no support even with $19 plan. For support you have to buy $299 plan. Its rubbish actually. Never trust a company which have hidden agenda to sell.

Using app

1 day

Total reviews

1

Average rating

1.0

5 / 5 Share

Sept. 13, 2023

great support and got me running ASAP!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2023

i would recommend Cedcommerce facebook intergration very helpful.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

Very helpful and patient as I am not a computer programer -- quick to respond. Went out of way to resolve problem

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2023

I just installed the app. I had a little trouble synching my Shopify catalog,but the customer support was amazing. They were patience and got me set up. This app will greatly help with synching my Shopify store with our Facebook and Instagram shops. This app allowed additional product images to be synched other than just the default ones which I could do with the FB / IG app that I was using. This will help our marketing on Meta tremendously.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

Awesome - best integration and customer service. First class customer service with fast respond times and excellent follow up. I was very intimidated during this process, CedCommerce made it easy for me to feel more confident.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

I worked with CEDCOMMERCE for few platforms, but I recently had the pleasure of working with the support team for the Facebook & Instagram Shopping app on Shopify. I was extremely impressed with the level of patience and comprehensive assistance provided by the team member I worked with even during late hours.

Store

Kotore

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

Has been pretty good, they are a fast support... For now we are happy since that we started work with CedCommerce

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2023

Have to say we have been trying to get our shop on facebook for nearly 18 months but continued to run into brick walls, I found this app yesterday and within a day we are finally on facebook shop, thanks to Ashish we are now live on facebook.

Using app

About 6 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 1, 2023

The service support I received was exceptional! The team was responsive, knowledgeable. The team was super quick in responding to my questions and solved my issues with a lot of patience and expertise. I really appreciate their efforts in making everything so easy for me.

Store

Pouicce

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2023

Excellent customer service. Arpit always quick to respond and help. Thankyou. Would recommend.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2023

I recently had the pleasure of interacting with CED Commerce's support team, and I must say, they exceeded all my expectations. From the very beginning, their responsiveness was remarkable. I reached out with a question about one of their products, and within minutes, I received a friendly and informative response that addressed all my concerns. What truly impressed me was the level of knowledgeability their support representatives demonstrated. They knew their products inside out and were able to provide detailed explanations without hesitation. It was evident that they were experts in their field and genuinely passionate about helping customers. In one call, I went from the Free Plan to the Exclusive Plan which is what I badly needed. Thank you so much.

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 27, 2023

Great help and service , they helped out with all my needs it was so easy just getting someone to reach out

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2023

I love this app and all that it has to offer. I have the app with them for Etsy integration and I have been so pleased I felt this would be my best choice for Facebook and Instagram. After setting up I contacted them to make sure I did everything correctly and they were extremely patient with me and took the needed time to make sure everything was perfect. I am more than happy ... Thank you so much

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 24, 2023

The help I received this morning was invaluable!! The CedCommerce team made connecting my Facebook account to Shopify very easy. I HIGHLY recommend CedCommerce!!

Using app

6 months

Total reviews

6

Average rating

4.8

5 / 5 Share

July 21, 2023

Great service! Just started using the app. They helped me set my Facebook up with my store! They synced all my products to my Facebook shop for me! We are working on getting Instagram setup now! It has been a smooth process!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2023

Have only just started using the app. Really impressed so far though with how helpful and responsive CedCommerce's support service has been. Makes a very welcome change compared to so many other 'support' services. Thank you!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 4, 2023

I can't believe that I have this solid support on assistance! Normally Facebook support sucks but CedCommerce team is really helping a lot to cover FB's mess :)

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2023

Perfect App for the Facebook & Instagram shop. Easy & fast action. The most satisfying part is the super spontaneous customer support! They do everything to help you get everything right. And the way their service is so flexible, through live chat, call or email. Wonderful experience!

Store

0cm

Using app

11 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 29, 2023

i just shared the screen and i got helped with such a good assistance. i'am convinced that a service like this will grow fast. Thank you.

Store

FNation

Using app

About 1 month

Total reviews

1

Average rating

5.0