All reviews

Rating Breakdown

  • 5
    96% (833 ratings)
  • 4
    1% (11 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (12 ratings)
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5 / 5 Share

June 21, 2023

they are very helpful. no other company can offer their services. great customer service. would highly recommend to anyone.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 16, 2023

They helped me work through connecting my correct FB and IG account. Don't know how I would have done it without them!!! Very knowledgeable!

Using app

About 2 months

Total reviews

6

Average rating

4.8

5 / 5 Share

June 16, 2023

This was a very successful experience. For years I have been trying to integrate my insta and facebook with my store and have failed. Today was worth it 100 percent! I highly advise everyone to download this app.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 14, 2023

Great tool to sync the database between FB/IG and Shopify. The chat support is quick in replying back. Highly recommended.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 27, 2023

After nearly two years of using Ced Commerce, I regretfully need to voice my concerns. While the app functions well when things run smoothly, it becomes a different story when issues arise. My primary disappointment stems from their customer service. Although they have consistently responded with courtesy, it often seemed that they lacked a deeper understanding of their own product. The solutions they offered were basic and unfortunately fell short of resolving my challenges. This back-and-forth became a significant drain on my time, leading to missed sales opportunities and considerable frustration. Considering this is a paid app, the value proposition diminishes significantly when facing these challenges, as the customer service seems to do the bare minimum in providing support. In the fast-paced world of online stores, time is of the essence, especially when you have active advertising campaigns. Every moment spent trying to troubleshoot with Ced Commerce was a moment too long. My advice is to consider other apps. While Ced Commerce might work fine when there are no hiccups, be prepared for lengthy and frustrating endeavors should any issues emerge.

Using app

Almost 2 years

Total reviews

4

Average rating

3.3

5 / 5 Share

June 2, 2023

One of the better apps for Facebook and Instagram. 24 hour support and constantly updates your product plus you can run ads from your Shopify admin. Was a good app before the upgrade. After the upgrade always received an error page. Uninstalled and reinstalled and left the update running for hours and it never finished.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2023

Best installation. Setup & Support was the best. No issues encountered. Support was Helpful from the start to the end :) :) I can only be Honest.

Using app

5 months

Total reviews

3

Average rating

3.3

5 / 5 Share

May 27, 2023

cedcommerce is an easy to use app that makes building an e commerce site a breeze. The apps user friendly interface and helpful customer support make it an excellent choice for anyone looking to create or fix your professional online store quickly and efficiently thank you .

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2023

I don't have much experience at all at setting all the social media so I am quite lost. The staff was very helpful at answering all my doubts on how to set up my FB & IG shops. Fast, friendly and helpful, I totally recommend it. Fitz & Willow

Using app

5 months

Total reviews

4

Average rating

4.5

5 / 5 Share

May 22, 2023

Support staff was super helpful in getting my material properly uploaded and working on FB. I am a newbie at setting these systems so the help I received was invaluable. Support is there when needed for sure. Highly recommend. Vermont Country Bazaar

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2023

Super helpful! Excellent Responsiveness! Knowledge Staff! I installed their app on a Saturday morning and when I clicked their help contact button I did not expect to actually speak with someone. He went over and beyond and helped me get my Facebook shop set up and my Orders synching quickly and accurately. I definitely recommend! A+++++

Using app

6 days

Total reviews

8

Average rating

4.5

5 / 5 Share

May 19, 2023

Great assistance with setting correctly my facebook shop. I highly recommend to anyone who wants to efficiently list products on facebook

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 18, 2023

I had a very easy experience with the support team setting up my shopifiy store. I would recommend using this option to further your objective. Thank you for the support.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2023

App works great. The interface is easy and simple to use. Also, the customer support team is on-the-ball. I received a quick response and fast help. Highly recommend!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2023

We're very new to this app and needed help from support getting our catalogue up online. Help was fast and easy and all our questions were answered. Top marks for the support team.

Store

Goods

Using app

6 days

Total reviews

8

Average rating

4.9

5 / 5 Share

May 17, 2023

I recently had the pleasure of experiencing top-notch tech support that exceeded all my expectations. The service provided by CED Commerce support was simply outstanding, and I cannot praise him enough for his professionalism, expertise, and commitment to resolving my technical issues. From the moment I reached out for assistance, the support team displayed exceptional responsiveness. His quick and efficient communication made me feel valued as a customer, and I was impressed by his ability to understand and diagnose my problem accurately. It was evident that their team possessed a deep understanding of various technologies, as they effortlessly navigated through the intricacies of my specific issue. I highly recommend CedCommerce.

Using app

11 months

Total reviews

9

Average rating

5.0

5 / 5 Share

May 16, 2023

Great app! Have been using this for 1 month+ The support is really helpful and app is really fast ! It does what it says. Thanks

Using app

6 months

Total reviews

18

Average rating

4.8

5 / 5 Share

May 15, 2023

I recently had the pleasure of working with the team at CED Commerce for assistance in setting up my Facebook and Instagram stores, and I must say that the experience was absolutely outstanding. The Teams expertise, professionalism, and dedication truly made the process seamless and highly efficient. I also love the CED Esty App. 10/10

Using app

About 1 hour

Total reviews

8

Average rating

4.9

5 / 5 Share

May 13, 2023

App agent was very friendly and helpful. Walked me through how to connect correct accounts and stag products to the shop. Extremely helpful as i spent hours trying to do it on my own but agent was able to assist in small time frame. Looking forward to an ad partnership with the company also. Thanks!!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2023

Just spent a good hour+ with a rep who helped me connect my account. I shared my shared my screen, but my mic didn't work. The rep was so patient and helped me navigate through everything very well considering. My facebook shop is a disaster due to a former app I was using; their app was not feeding/updating my page which has resulted in a big problem. I use CedCommerce for eBay and was very impressed with the set-up process, knowledge of the reps and how patient and helpful they were. Since I discovered my facebook issue, I found CedCommerce also data feeds to facebook. So glad I did.They are working to resolve the issue. I look forward to using this app for my future facebook shop. Highly recommended! Thank you!

Using app

4 months

Total reviews

3

Average rating

5.0