All reviews

Rating Breakdown

  • 5
    96% (833 ratings)
  • 4
    1% (11 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (12 ratings)
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5 / 5 Share

Jan. 31, 2023

So good! The contact support was very patience with me and all my questions and they were very professional. They made sure I didn't share any personal information and I was satisfied at the end of the call! Thank you Arpit and Kartik!

Store

SELF

Using app

4 months

Total reviews

7

Average rating

4.4

5 / 5 Share

Jan. 30, 2023

Superb customer service. Quick and timely help with detailed instructions. Such a helpful tool for small business owners.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2023

fast and great help, highly recommended for business owners also it easy to display the app

Store

Orlov

Using app

9 months

Total reviews

6

Average rating

4.7

5 / 5 Share

Jan. 26, 2023

Amazing help fast and direct!! Thanks all for your great help with setting all up nice and swiftly thanks guys.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2023

The support is very good. The app greatly facilitates access to social media. Support takes care of all concerns very quickly. I can highly recommend!

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 25, 2023

Kartik D. was VERY helpful with setting up this ap! He made it seem so easy! It runs smooth and don't have any problems so far! Thank you! HIGHLY recommended!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2023

This app has support giving all the help I need. the support team is even helping with my google sales channel,& offered. the support team is very quick.overall they're intelligence & them bieng helpful & polite make it a 5 star review.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 24, 2023

Great service and very easy to use. using words to make us 100 characters but very good abcdefghijklm

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 23, 2023

I had a great experience with customer service; I wasn't expecting anyone to answer my chat since it is 10:00pm! He responded within 1 minute and went over and beyond to fix my issue in less than 10 minutes>I would highly recommend this app as customer service means everything to me. My instagram shop is now active!

Using app

About 2 years

Total reviews

5

Average rating

4.2

5 / 5 Share

Jan. 23, 2023

Great app and support! Thanks - gives me a way to get multiple product images on my social stores for free.

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 23, 2023

Thanks for your supporting

Using app

11 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 23, 2023

They were super helpful and got me started! Looking forward to using this app! Stayed online with me and walked me through it step by step . Very patient!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2023

when i say this was the most helpful experience i have had in a long time Mr Akshay was so knowledgeable and helped me every step of the way for the last 2 days we made progress thank you very much i would definitely recommend this app

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 18, 2023

Great Customer Service > I was so lost. the Rep helped me get my orders synced . he lead me step my step.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2023

I recently had the pleasure of working with the support team for the Facebook & Instagram Shopping app on Shopify. I must say, I was extremely impressed with the level of patience and comprehensive assistance provided by the team member I worked with. From the moment I reached out for help, I could tell that the support member was dedicated to ensuring that I received the support and guidance I needed to fully utilize the app and its features. They were patient in answering all of my questions and providing detailed explanations for any issues I was experiencing. What I appreciated most about their support was the way they went above and beyond to ensure that I understood everything and was able to successfully implement the app into my business. They even took the time to walk me through the process step-by-step, making sure that I was comfortable with every aspect before moving on to the next. Overall, I am extremely satisfied with the support I received from the Facebook & Instagram Shopping app team and would highly recommend them to anyone in need of assistance with the app. Their patience and comprehensive support made all the difference in my experience.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

Was having issues with my store displaying availablity and the support staff helped in a timely and effiecient manner.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2023

As per usual amazing customer service. I have been using the CED eBay integration app, and I am now trying this integration with Facebook. Looking forward to seeing the results. I will update my review when I have spent more time with the app. But just on customer service alone they get 5 stars

Using app

12 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 5, 2023

I've recently downloaded this app and had issues with integration but their help service has been so incredibly efficient and I no longer have technical frustration blowing out my ears!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2023

We had a great experience with the CED Commerce team. Very friendly and helpful. It was a smooth experience so far.

Store

LUMI

Using app

1 day

Total reviews

13

Average rating

4.5

5 / 5 Share

Dec. 30, 2022

Very useful app, nice dashboard layout, AMAZING and FAST customer support. Highly recommend. Thank you!!

Using app

About 1 year

Total reviews

2

Average rating

5.0