All reviews

Rating Breakdown

  • 5
    95% (310 ratings)
  • 4
    1% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    4% (12 ratings)

Reviews with Text

  • 99% (326)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 4, 2022

I was recommended this app after the Facebook app I was using initially stopped working and it hadn’t worked for months. Didn’t know what was the issue and had to go through multiple people to figure out the issue. Eventually after it was escalated to a Shopify assistant they recommended this app instead. It was easy and seem-less especially with the help of the live assistant that was very patient and knowledgeable. He walked me through everything that made the process so much better. Hopefully I can now regain lost traffic and potential sales due to his guidance. Would definitely recommend this app for sure. So happy

Using app

About 9 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

May 4, 2022

Very good. The app is exactly what we were looking for and Kartik from customer service was able to help quickly and very professional. High recommended this app. Thank You

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 2, 2022

very helpful and it's worth it especially when its free very easy to use and its an essential to have.

Store

DTOUR

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2022

The customer service was great... They helped me with a question I had about the installation of the app.

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

April 27, 2022

Like many others, I've been having a lot of trouble connecting facebook and instagram. My issues seem to run much deeper than the ap itself, but they were willing to reach out and solve the issues! I've been trying to get instagram shopping to work for months now and sincerely appreciate the help!

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

April 25, 2022

Was having some difficulty after I uploaded the app, when I reach out to their customer service, it was resolved immediately, The customer service here is like never seen before, they really value each and every one of their customer, such a great experience. I highly recommend this app. 5*

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2022

The apps is so easy to install, the customer support give 100% to support us on this. Amazing apps~!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

April 21, 2022

Highly recommend this app the customer service is super efficient and very helpful. I had some issues uploading my products and they assisted me

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 20, 2022

The app is fairly easy to install. When I have had questions, customer service has been very thorough with giving instructions on how to make the updates. I would definitely recommend using this app.

Using app

Almost 2 years

Total reviews

7

Average rating

4.1

5 / 5 Share

April 13, 2022

Great customer service!! Highly recommend. We have a ton of products and a lot of orders. Switching over to this app was supper easy with the amazing team.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

April 8, 2022

I needed help getting my Instagram shopping channel online. Very helpful customer service! They guided me through all the steps to get it up and running, syncing from Shopify to Facebook. App is clear and easy to use!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2022

I used seller next and the support was great! Walked me through everything with patience! Couldn't have done it with out them!

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 7, 2022

First it was a bit tricky to set up - but with the help of the great support team was it easy to setup my store. Highly recommended. Thank you guys. Best service ever

Using app

22 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 10, 2022

The support they offer gives you the basic solution trouble shooting steps all the time. I have so many issues with my feed, they do not invest time in helping their clients and they keep asking for good reviews everytime they give a simple solution, no wonder why they have so many good reviews.

Using app

6 months

Total reviews

9

Average rating

3.2

1 / 5 Share

April 7, 2022

They don't serve what they promise. The reason I added for facebook marketplace and I followed their guide and it didn't work. They jus make it up lie about facebook will change blah blah. My account enable facebook marketplace and still didn't push my listings. Poor knowledge customer service. I don't recomended if you want to use for facebook marketplace

Using app

20 days

Total reviews

7

Average rating

4.4

5 / 5 Share

March 31, 2022

I needed help in setting up facebook and instagram. The team prompted helped me and were with me 100% till all was done. I did not know that this service was provided and believe me saved me hours of work. They are very patient, well knowlegeable and fast. I am very happy to have all set up right now.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2022

Loved the Service and support. They helped me onboard the whole facebook shop in just under 5 minutes. Great support

Using app

6 months

Total reviews

8

Average rating

4.0

5 / 5 Share

March 27, 2022

This app is amazing, but the customer service is even better. They are patient and kind, and calmed me during my mental breakdown when I made an absolute mess of my Shopify account. I am so grateful for this app, and excited to use it to its full potential.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2022

This is an amazing app with amazing customer service. If you have a connection issue, just click the chat and they will help you through the meeting. It's totally free and we definitely going to use it for a long long time.

Store

PopFun

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 18, 2022

I enjoyed the seamless operation, the clear and organized design, a turn key app that will help any business expand their presence into Facebook Marketplace.

Using app

1 day

Total reviews

2

Average rating

5.0