Omega Facebook Pixel Meta Feed
Facebook Pixel for Shopify, with conversion API support
Rating
4.9
feedback
907
chart
#454
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
14%
-
Less than a month
37%
-
Less than a year
42%
-
More than a year
5%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users. Customers praise the app for its ease of installation, accurate tracking, and excellent customer service. Many users highlighted the quick and efficient support provided by the team, with specific mentions of helpful representatives like Tracy, Ben, Cam, and Niel. The app's integration with Facebook Pixel and CAPI was also commended for being seamless and effective. Users appreciated the flexibility in event configuration and the overall performance of the app in optimizing Facebook Ads campaigns. However, there was one negative review mentioning discrepancies in conversion data and a lack of resolution from customer service.
Highlights
Review RSS Feed
All reviews
July 17, 2025
Thank you so much for the 5-star rating! ⭐⭐⭐⭐⭐ We truly appreciate your support and are always here to help you make the most out of the app. 😊🚀 If you ever need anything, you know where to find us! 💬💙
July 16, 2025
Zeer snelle en accurate respons in de live chat. De support is zelfs voor niet developers echt aan te raden. Alle stappen worden in mensentaal uitgelegd, stap voor stap, met bijhorende screenshots. De pixel wordt live getest en goedgekeurd. Wat een service! 10/10
Bedankt voor deze fantastische review! 💬🚀 We zijn ontzettend blij om te horen dat je zo’n goede ervaring had met onze live chat support voor de Omega Facebook Pixel Meta Feed app. 😊 Ons team doet altijd hun best om alles helder en stap voor stap uit te leggen – met screenshots natuurlijk! En geweldig dat de pixel meteen live getest én goedgekeurd werd. ✅✨ We waarderen je 10/10 enorm – en staan altijd klaar mocht je nog iets nodig hebben! 🙌💙
July 16, 2025
Tracy help me a lot when i need to create a custom event tracking. This app save a lot of time. Previously, i used GTM and server-tagging manually. It take a lot of time to back and forth with the technical person to install and debugged.
Thank you so much for your thoughtful review! 🙌💙 We're glad to hear that the Omega Facebook Pixel Meta Feed app has helped streamline your tracking setup — and saved you from all the GTM and manual debugging headaches! 😅⏱️ Huge kudos to Tracy for supporting you through the custom event tracking process — she’ll be thrilled to know she made a difference! 🌟 If you ever need anything else or want to optimize further, we're just one message away. Here's to smarter tracking and better results ahead! 📈✨
July 15, 2025
Klantenservice heeft me zo lief en geduldig geholpen, letterlijk perfect.
Wat een prachtige review – heel erg bedankt! 💖 We zijn ontzettend blij om te horen dat je zo'n fijne ervaring hebt gehad met onze Omega Facebook Pixel Meta Feed app én met ons supportteam. Het is altijd ons doel om vriendelijk, geduldig en behulpzaam te zijn, dus jouw woorden betekenen veel voor ons. 🙏 Als je in de toekomst nog vragen of wensen hebt, weet dat we er voor je zijn! Veel succes met je winkel! 🚀✨
July 15, 2025
The support is non existent! Had to ask instructions from chat gpt for installation. the conversion API is not working, after an hour on the chat with 2 people, they said I need to disconnect the FACEBOOK & INSTAGRAM APP from our shopify. which make zero sense since that is how Facebook pulls our product catalog! If we remove the app, we won't be able to tag any products! Update: I asked for a zoom meeting, thought it would be easier. Got a link and the agent could barely speak English, we could not communicate and he said somebody else will follow up by email. Next day I received an email from a 3rd person, now saying I only need to disconnect Facebook app data sharing feature. Which I did. After running a data test on facebook data sources, I now do not have any information in event match quality cause omega API is not capturing email and phone info (which facebook app did) And Event deduplication section has zero data....I will update if this shenanigans gets resolved.
Hi, We're really sorry for the inconvenience you’ve experienced, and thank you for taking the time to share such detailed feedback 🙏. We completely understand how frustrating this process can be, and we take your concerns very seriously. Over the past 3 days, our support and technical team have been in close contact to follow up on your case and clarify every step. We genuinely hope that has helped bring more context to the situation. Regarding the setup, we want to explain that having both our app and the Facebook & Instagram app enabled for pixel tracking can lead to data conflicts, such as event overriding or duplicate reports. That’s why we recommended turning off the Facebook app’s data sharing feature — not removing the entire app. This way, you can still manage your product catalog and use product tagging, while allowing only one source to handle pixel data for accuracy. We understand it may seem like the data isn’t showing much at first, but please be assured: Meta is receiving tracking data continuously from our app based on your store traffic. It may take a few days for Events Manager to update and reflect new signals (like Event Match Quality and Deduplication), especially after changes in data sources. Please feel free to keep monitoring your data, and don’t hesitate to get in touch if you need further support. Our technical team is still keeping an eye on your case, and we're here to help anytime 💪 Thank you again for your patience and for giving us the opportunity to support your business.
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