Omega Facebook Pixel Meta Feed
Retargeting Ads Analytic: Facebook CAPI, Meta Pixel & Feed
Rating
4.8
feedback
855
chart
#627
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
14%
-
Less than a month
35%
-
Less than a year
40%
-
More than a year
8%
Reviews Summary
The reviews for this Shopify App are mostly positive, highlighting the excellent customer support provided by the team. Users appreciate the quick responses and effective assistance they receive, especially from support members like Tracy, Anna, Hana, and Samuel. The app is praised for its ease of use and effectiveness in tracking data for ad campaigns, helping merchants make data-driven decisions. However, there are some negative reviews mentioning issues with the free plan auto-installing, tracking errors leading to loss of data and money, slow support responses, and difficulties in resolving technical issues.
Highlights
Review RSS Feed
All reviews
March 24, 2026
Thank you so much for the 5 stars! 🌟😄 We truly appreciate your support for Omega Facebook Pixel Meta Feed — it means a lot to our team and keeps us motivated to keep improving every day 💪✨ If you ever need assistance or want to explore more features in Omega Facebook Pixel Meta Feed, we’re always here for you 🤝💙 Thanks again for choosing us! 🚀
March 22, 2026
The app works perfectly, but what really sets Omega apart is their support team. I had a conflict that was blocking my pixel events, and Louis from the support team fixed it in minutes.
Thank you so much for your fantastic feedback! 🌟😊 We’re thrilled to hear that Omega Facebook Pixel Meta Feed is working perfectly for you — that’s exactly what we aim for! 🚀✨ Even more, it’s wonderful to know that our support team made a real difference in your experience. Louis will be especially happy to hear your kind words! 💙 Fixing issues quickly and making sure your pixel events run smoothly is always our top priority. If you ever run into anything else or need further assistance, don’t hesitate to reach out — we’re always here to help 🤝 Thanks again for choosing Omega Facebook Pixel Meta Feed and for your trust! 🙌
March 3, 2026
We consistently get a 9+ event match quality score for purchase events using this app, which says a lot about how well it's set up out of the box! The support is also top notch. Tracy helped me troubleshoot a pixel issue caused by a conflicting app that was blocking events, and got it sorted quickly. Highly recommended!
Thank you so much for the detailed and amazing feedback! 😊🌟 We’re really happy to hear you’re achieving a 9+ event match quality score for purchase events with Omega Facebook Pixel Meta Feed. That truly reflects how well everything is set up and working out of the box 💙 It’s also great to know Tracy could quickly identify and resolve the pixel conflict caused by another app. Providing fast and effective troubleshooting is exactly what we aim for. Your recommendation means a lot to us. Thanks again for choosing Omega Facebook Pixel Meta Feed. We’re always here if you need any assistance! 🙌🚀
Feb. 26, 2026
The tracking itself is good but they are very careless with your business. I implemented the tracker and setup was easy and high-quality. However, when you first install the app it auto-installs the free plan. They shut off tracking after the first 5 orders with ZERO notification. No email - NOTHING. If you forget to upgrade to a paid plan - there is no tracking at all sent back to Facebook/Meta until you discover this on your own. My tracking was not working for more than one week. This cost me valuable data and messed up campaigns I was spending hundreds of dollars on. Terrible business decision and irresponsible!
Hi there, thank you for sharing your feedback and we’re truly sorry for the impact this had on your business. You’re absolutely right to expect clear communication. While the free plan is meant to help merchants test setup quickly, we should never allow tracking to stop after the first 5 orders without proactive, unmistakable notification and we understand how losing a week of Meta tracking can disrupt optimization and waste ad spend. Based on your feedback, we’re improving our notification flow so this doesn’t happen again for you or future customers. We really appreciate you taking the time to explain what happened, it helps us prioritize changes that better protect merchants’ data and campaigns. Thank you again for taking the time to share your valuable feedback with us. Best regards, Kaylee - Customer Support Leader at Omega
March 25, 2026
Hana is very helpful!!
Thank you for the kind words! 😊 We’re so glad Hana was able to help you, we’ll be sure to pass along your appreciation to her! If you ever need anything else, we’re always here for you. 🚀
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