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Service is good, great support. Pixel not that great + no special price for multiple store owners
Thank you for sharing your feedback with us. We're delighted to hear that you're pleased with our service and support. However, we’re sorry to learn that the Pixel features didn’t meet your expectations and that our pricing for multiple store owners isn't ideal for you. We continuously strive to improve and your input is invaluable in that process. If you have any further suggestions or need assistance, please don't hesitate to reach out to our support team. We appreciate your support and hope to better serve you in the future.
The support is available, but with issues that I have using the app, we can not find easy solution, the reading of Pixel from Omega when I connect with my FB pixel is not so correct and we did not find solution for that.
Hello, Thanks for taking the time to let us know about your issue and we are sorry for the negative experience you had. Our support team has just received your feedback and the support agent has sent you an email to explain the issue. Please check and let us know if you need any further assistance. We are terribly sorry again for any inconvenience caused. Best regards, Omega Team
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