RDKLU review for SB: Facebook Pixel/Meta Pixel
Dec. 25, 2024
Hi, We are not receiving the "Add to Cart" event since we started using your application. We have also raised a ticket earlier, but we haven't received a response from your end.
Dear RDKLU team First and foremost, our team would like to sincerely apologize for the inconvenience caused by the missing "Add to Cart" event and for the delay in responding to your request. We deeply regret that your experience with our app has fallen short of your expectations, and we take full responsibility for this. We also want to assure you that our team is fully committed to resolving this issue for you as quickly as possible. You can contact us via the following address anytime: support@fbtrack.app . Once again, we are truly sorry for the inconvenience and frustration this has caused you. Your feedback is invaluable to us, and we are dedicated to improving both our app and our customer service in order to avoid similar situations further. It would be highly appreciated if you could give us a second chance, we are here for you to resolve the issue as soon as possible. Waiting for your reply! Best Regards FBTrack Team
Facebook Conversion API & Multipixel Integration for Shopify