SB: Facebook Pixel and TikTok
FBtrack: add TikTok, Facebook multi pixels with Conversion API
Rating
3.6
feedback
29
chart
#969
All reviews
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April 30, 2023
So far so good and easy to install the new pixel. Easy to use tutorials and directions. Look forward to seeing it in action.
April 3, 2023
I use this app very well for many stores, but for this store, I installed the app but it could not send only Purchase event to Facebook (other events like view content, Checkouts Initiated, Add To Cart... sent normally), I know it because It shows result Checkouts Initiated, Add To Cart... in Facebook Ads Manager but always empty with column result for my campaign with Sale Objective . I sent email to support but not any reply. Please check my configuration and help! Thanks!
Dear admin, Thank you for your feedback, and support. We are glad that the issue your store has faced has been resolved by our support team since 5 April. We also confirm that we have made updates to our app on our side so that no similar issue would happen in the future in a similar situation. Our sincere apologies for the inconvenience. If we can help in the future. please just reach out to us, and we will be more than happy to do so. We wish you a lot of sales, and success with your e-commerce ventures, and hope to have you as a customer for years to come :) All the best, Fbtrack Team
Feb. 20, 2023
SUPER BAD EXPERIENCE WITH THIS APP. ALL LOW QUALITY EVENTS AND ASSOCIATION, MY REVENUE WENT VERY VERY BAD AFTER INSTALLING THIS! STAY AWAY FROM IT !
Dear admin, Thank you very much for you feedback. We are so sorry that you might have experienced an issue. We have, on our side, done the necessary verifications, and we find that all the features of the app are working normally, but we would love to investigate more. Can you please reach out to us? We wish to understand what you mean by low quality events, and association Our sincere apologies again for any inconveniences you have faced, and we kindly invite you to allow us to look further into this case. Best regards, Fbtrack team
Oct. 6, 2022
Best pixels app in the market, i love the tutorials that helps you along your configuration thank you
Nov. 17, 2019
System is very easy. Not complicated at all to use. Great app to track all your audiences. When you need assistance, the customer support is responsive enough to help you. Overall, it is a very good app.
Oct. 30, 2019
This is the best app for Facebook pixels management, I use it to add backup pixels, and link pixels to collections. Tracking is perfect, and everything is easy to use, I recommend for anyone using Facebook ads
Oct. 24, 2019
The app is no more working as promised and we have lost a lot of money because of it. Highly disappointed with the experience. Rating it singlet star after 3-4 months of happy usage. The app has gone wrong since last month.
Aug. 24, 2019
I was having trouble with my Facebook Pixel so I installed this app. I'm glad I did. The App is great but what's better than the app is the support, super helpful and helps solve any issues and answer questions. Happy customer, Thanks guys!
July 24, 2019
I first used this app for 3 days and my tracking numbers went crazy, but after I talked with them support, I understood that I hadn't follow them instructions. I had to delete my Pixel from shopify store and put that into the FBTRACKING Pixel. Now I have installed 4 backup pixels (including the original) and the Pixels fire perfectly and the numbers shows exactly. Great support and customer service, I switched to premium version.