Flexify: Facebook Product Feed
Improve Facebook/Insta performance by optimizing product data
Rating
3.9
feedback
141
chart
#373
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
5%
-
Less than a month
16%
-
Less than a year
41%
-
More than a year
35%
Reviews Summary
The reviews for this Shopify app, Flexify, are quite mixed. On the positive side, many users praised the excellent customer service and support provided by the app team. Customers highlighted the quick responses, helpful guidance, and patience of the support team in resolving issues. Additionally, users appreciated the app's functionality, such as creating product feeds for Facebook and Google, and its ease of use. Some users also mentioned that the app worked well for their needs and that the support team went above and beyond to assist them. On the negative side, there were complaints about the lack of clarity regarding pricing plans, with some users feeling misled about the availability of a free plan. Some users also mentioned issues with the app's functionality, such as syncing problems and difficulties in canceling the subscription. Additionally, a few users expressed dissatisfaction with the level of support received, citing poor communication and unhelpful responses in resolving issues.
Highlights
Review RSS Feed
All reviews
Jan. 22, 2026
This review was left without any written feedback, and we could not find any prior contact from this user. We are always happy to help and encourage anyone experiencing issues to contact our support team!
Jan. 7, 2026
Pior app que ja vi, dificil, sem suporte, horrivel
Using app
2 months
Total reviews
1
Average rating
1.0
Lamentamos saber disso. Nossa equipe entrou em contato várias vezes para ajudar, mas não recebemos nenhuma resposta. Ficamos à disposição assim que houver retorno. We’re sorry to hear that. Our team reached out multiple times to offer help, but we never received a response. We’re always happy to assist once we hear back.
Oct. 10, 2025
Horrible customer service and support. I first had the app installed because I used Marpipe. I've run into multiple issues recently, which there support just don't understand. Tried to explain multiple times, but failed to accomodate a 5min video hook up so I could go over it in detail.
Hi there, We’re sorry you felt frustrated. Our team responded promptly, shared setup guidance, and asked several times for the details needed to identify the issue, which were never provided. As a small team, we handle support via email to keep communication clear and fair for both sides. We always aim to resolve issues constructively, but requests made under threat or pressure aren’t acceptable. We’re still happy to help if you’d like to continue cooperatively.
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