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Flexify: Facebook Product Feed

Name: Flexify: Facebook Product Feed
Brand: Flexify AG
Rating: 4.3 (289 reviews)

Improve Facebook/Insta performance by optimizing product data

Advertising Product feeds Ad apps Barcode scanning Product feed apps Built for Shopify

Developer

Flexify AG

View on App Store

Flexify: Facebook Product Feed

Rating

4.3

feedback

289

Reviews

chart

#287

Shopify

Reviews Over Time

App Ranking

Time spent using app

Less than an hour

1%
Less than a day

1%
Less than a month

14%
Less than a year

43%
More than a year

40%

Reviews Summary

Flexify is a Shopify App that has received overwhelmingly positive reviews from ecommerce merchants. Users praise the app for its functionality in syncing product feeds to platforms like Facebook, Pinterest, and Google. The customer service provided by the support team, especially by Aby, is highly appreciated for being prompt, helpful, and patient. Users mention that the app is easy to use, offers a free version for smaller businesses, and has been a reliable tool for managing product feeds. However, there are a few negative reviews regarding issues with customer support, particularly in complex situations, and some technical difficulties faced by users.

Highlights

Positive reviews highlight the app's functionality in syncing product feeds to various platforms like Facebook, Pinterest, and Google, making it easy for users to manage their online store's presence across different channels.

Users appreciate the excellent customer service provided by the support team, especially by Aby, who is praised for being prompt, helpful, and patient in resolving issues and providing assistance.

The app is commended for being user-friendly and offering a free version for smaller businesses, allowing them to sync product feeds without additional costs. Users find the app reliable and efficient in keeping product information accurate on external platforms.

Some negative reviews mention issues with customer support, particularly in complex situations where generic advice may not be sufficient. Users also faced technical difficulties and experienced lapses in communication, leading to frustration and unresolved issues.

Rating Breakdown

5

71% (206 ratings)
4

7% (21 ratings)
3

2% (7 ratings)
2

3% (8 ratings)
1

16% (47 ratings)

Review RSS Feed

All reviews

5 / 5 Share

Feb. 18, 2025

Muito prestativos para resolver o problema. Foi super rápido. Agradeço muito.

Store

Amaya Beauty

Using app

Total reviews

Average rating

5.0

5 / 5 Share

Jan. 23, 2025

The app works well

Store

N'goodso

Using app

7 months

Total reviews

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

The app works well. During our usage, we encountered some other issues, but the app's support team responded promptly and provided assistance multiple times to help us resolve them. The service quality is excellent. Special thanks to Aby for the outstanding support!

Store

MERACH

Using app

5 months

Total reviews

Average rating

5.0

3 / 5 Share

Nov. 19, 2024

Quero cancelar o aplicativo mas não encontro onde cancelar

Store

Maia Express

Using app

About 1 month

Total reviews

Average rating

1.7

Developer Reply

Olá! Ao desinstalar o aplicativo, todas as cobranças recorrentes são automaticamente interrompidas. Se precisar de ajuda ou tiver alguma dúvida, sinta-se à vontade para entrar em contato comigo diretamente pelo e-mail: daniel.heier@flexify.net

5 / 5 Share

Nov. 14, 2024

We started using Flexify because it allows us to use a different image (and aspect ratio) for our products than those used on Shopify. Now, we also use the market and language feeds. They integrate perfectly with our commerce manager and the ads we are running. Thanks to Aby for your great help and support along the way!

Store

Minor Things

Using app

About 1 month

Total reviews

Average rating

5.0

All reviews

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