Flexify: Facebook Product Feed
Improve Facebook/Insta performance by optimizing product data
Rating
3.9
feedback
140
chart
#186
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
5%
-
Less than a month
16%
-
Less than a year
41%
-
More than a year
35%
Reviews Summary
The reviews for this Shopify app, Flexify, are mostly positive, highlighting the excellent customer service and support provided by the team. Users appreciate the quick responses, helpful guidance, and patience exhibited by the support staff, especially mentioning specific team members like Aby. The app itself is praised for its functionality in creating product feeds for platforms like Facebook and Google, with users mentioning that it works well and meets their needs. However, there are some negative reviews that mention issues with customer service, confusion about pricing plans, and problems with app functionality. Overall, the app seems to be valued for its features and the dedicated support team.
Highlights
Review RSS Feed
All reviews
Jan. 22, 2026
Jan. 7, 2026
Pior app que ja vi, dificil, sem suporte, horrivel
Using app
2 months
Total reviews
1
Average rating
1.0
Lamentamos saber disso. Nossa equipe entrou em contato várias vezes para ajudar, mas não recebemos nenhuma resposta. Ficamos à disposição assim que houver retorno. We’re sorry to hear that. Our team reached out multiple times to offer help, but we never received a response. We’re always happy to assist once we hear back.
Oct. 10, 2025
Horrible customer service and support. I first had the app installed because I used Marpipe. I've run into multiple issues recently, which there support just don't understand. Tried to explain multiple times, but failed to accomodate a 5min video hook up so I could go over it in detail.
Hi there, We’re sorry you felt frustrated. Our team responded promptly, shared setup guidance, and asked several times for the details needed to identify the issue, which were never provided. As a small team, we handle support via email to keep communication clear and fair for both sides. We always aim to resolve issues constructively, but requests made under threat or pressure aren’t acceptable. We’re still happy to help if you’d like to continue cooperatively.
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