PK9 Gear review for Flexify: Facebook Product Feed
Oct. 10, 2025
Horrible customer service and support. I first had the app installed because I used Marpipe. I've run into multiple issues recently, which there support just don't understand. Tried to explain multiple times, but failed to accomodate a 5min video hook up so I could go over it in detail.
Hi there, We’re sorry you felt frustrated. Our team responded promptly, shared setup guidance, and asked several times for the details needed to identify the issue, which were never provided. As a small team, we handle support via email to keep communication clear and fair for both sides. We always aim to resolve issues constructively, but requests made under threat or pressure aren’t acceptable. We’re still happy to help if you’d like to continue cooperatively.
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