Stacy Chan Limited review for Flexify: Facebook Product Feed
June 13, 2019
Created a feed within a 'shopify business manager' making it impossible for us to connect the pixel. Although the feed it generated seemed ok it was un-usable due to this weird creation in another business manager. Poor customer service to rectify so had to delete the app and use another one.
Hi there, Our app does never touch your Facebook business manager account or your theme/pixel code. We made that technically impossible! I think you are confusing us with Shopify's Facebook Sales Channel, which indeed adds a catalog to your Facebook business manager. Please reach out to us again and we'll try to clear up any confusion around that. But in short: 1) Ignore the catalog that Shopify's Facebook Sales Channel creates and 2) set up a fresh catalog with the flexify feed as a data source and 3) connect that catalog to your FB pixel. Hope that helps, Dominik
