All reviews

Rating Breakdown

  • 5
    71% (196 ratings)
  • 4
    8% (21 ratings)
  • 3
    2% (6 ratings)
  • 2
    3% (8 ratings)
  • 1
    17% (47 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Feb. 6, 2019

Feed is not working and I'm having a hard time to get any support. It's not my first time creating a Facebook catalog and I can't figure out what that problem with the feed... Asaf [email protected]

Using app

About 2 months

Total reviews

2

Average rating

3.0

1 / 5 Share

Nov. 6, 2018

Very Poor app. My catalog was destroyed there were so many duplicated products. Contacted the support but received no help total waste of time and resources

Using app

Over 2 years

Total reviews

1

Average rating

1.0

1 / 5 Share

Oct. 24, 2018

Sale price is not added in the feed, furthermore the feed is far from optimal. The developers really did a shitty job with this app..

Using app

7 days

Total reviews

2

Average rating

3.0

1 / 5 Share

Sept. 6, 2018

DO NOT USE THIS APP. Literally the worst app I have ever used on shopify. Because of the way it uploaded my products to Facebook's catalogue it ruined the way my products were showing on Instagram (didn't show the before and after sale price, as it had been showing before). But when I asked the app developers about it they said I had to get the premium version for these to display properly. After back and forth and them taking ages to reply I ended up deleting the app and deleting Facebook from Shopify in an attempt to reboot my store and get the products displaying correctly again. Now it won't work and nothing connects. Biggest waste of time I've ever had. Incredibly frustrating and absolutely no help from the developers. Horrendous experience.

Using app

4 days

Total reviews

3

Average rating

2.3

1 / 5 Share

Aug. 19, 2018

The support given is very poor! No detail has been given ! Keep on refer me to the help menu or shopify support about my feed problem. So, what's the point of paying you!

Using app

About 2 months

Total reviews

1

Average rating

1.0

1 / 5 Share

July 29, 2018

I have been using this for years, but now WTF. Uploaded 1,500 products but when I check on product availability it was only 100.

Using app

About 2 months

Total reviews

2

Average rating

2.0

1 / 5 Share

July 19, 2018

Can't upload feed to facebook catalog since it times out everytime. Even when you try to split into smaller collections it times out. Tried reaching customer service multiple times with zero response.

Store

Lsm1

Using app

About 4 years

Total reviews

1

Average rating

1.0

1 / 5 Share

July 3, 2018

product repeat a lot, and when i sync my product to facebook, it said the google_product_category is empty, can you fix that problem?

Using app

About 21 hours

Total reviews

1

Average rating

1.0

1 / 5 Share

June 19, 2018

Pathetic app, doesnt work gives memory buffer error.

Using app

5 days

Total reviews

7

Average rating

1.0

1 / 5 Share

June 3, 2018

Not working request time out and they asking to pay to split the pages to remove the request time out issue.

Store

Twotim

Using app

18 minutes

Total reviews

2

Average rating

3.0

1 / 5 Share

May 30, 2018

Doesn't let you change google product category! I did read the documentation and Google shopping channel doesn't work if your currency isn't USD. STAY AWAY if your store currency isn't USD.

Using app

5 days

Total reviews

2

Average rating

1.5

1 / 5 Share

May 5, 2018

Does not work. I get: Request timed out

Using app

2 days

Total reviews

8

Average rating

2.8

1 / 5 Share

April 18, 2018

Didn't ever actually worked. Sync with facebook failed due to timeout several times.

Using app

5 minutes

Total reviews

2

Average rating

2.0

1 / 5 Share

March 2, 2018

Cette application n'est pas dans toutes les langues et c'est bien dommage car je ne comprends pas tout et surtout ma clientèle est française.

Using app

Over 3 years

Total reviews

1

Average rating

1.0

1 / 5 Share

Feb. 28, 2018

No longer works. The request has been timing out for the past week. Nothing to change the problem. They charge $30 for basic support.

Using app

About 4 years

Total reviews

3

Average rating

2.3

1 / 5 Share

Feb. 6, 2018

Liquid error: Memory limits exceeded ? How to work it out?

Using app

About 1 hour

Total reviews

1

Average rating

1.0

1 / 5 Share

Oct. 22, 2017

I purchased the monthly subscription so that I could get support. But Daniel was dismissive and did not want to dedicate any time towards assiting me. Do not recommend this app to anybody, specially if you are new to Facebook ads .

Using app

4 months

Total reviews

2

Average rating

1.0

1 / 5 Share

Sept. 8, 2017

It simply doesn't work. Free is great. A non-working app that's free is a time waster. The help files are not actually helpful. Hard pass.

Using app

About 1 year

Total reviews

11

Average rating

3.9

1 / 5 Share

Sept. 7, 2017

Thank you for the total lack of support we received, if you can't answer a simple email request then of course we wont be upgrading to your premier service.

Store

Aweso88

Using app

2 months

Total reviews

2

Average rating

3.0

1 / 5 Share

Aug. 1, 2017

its showing duplicate item Id error and no reply from support.

Using app

6 months

Total reviews

2

Average rating

3.0