All reviews

Rating Breakdown

  • 5
    71% (204 ratings)
  • 4
    7% (21 ratings)
  • 3
    2% (7 ratings)
  • 2
    3% (8 ratings)
  • 1
    16% (47 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

July 25, 2017

Paid premium for this app and had a very similar experience to Mullica Beach (see below review). We have a very large inventory and unfortunately the sync is very buggy, our "match rate" on Facebook fluctuated tremendously and often fell off a cliff, costing us time and money. When the sync works, the ads are very cost effective. Unfortunately, email back and forth with the developer yielded very little - terrible support - and we were referred to Funnelboom, who almost immediately stopped answering emails. Incredibly unprofessional and incredibly frustrating. Shopify, please integrate dynamic ad support as a core function. Please!

Using app

About 7 years

Total reviews

6

Average rating

4.3

1 / 5 Share

July 24, 2017

Shocking product - support requests ignored. Loads products we have in shopify as not to be available in Facebook. Does not cater to any currency but USD. Don't bother

Using app

14 days

Total reviews

1

Average rating

1.0

1 / 5 Share

June 23, 2017

We have more than 50K products and there were too many issues - Duplicate products and the sync is not perfect. Lot of back and forth emails to the support but unresolved.

Using app

Over 1 year

Total reviews

7

Average rating

3.9

1 / 5 Share

May 2, 2017

Not good. I have more than 500 products in my feed, which made me split up my feeds into 3 separate pages. Why not do this server side and take the load off of Shopify, so you can provide a full feed? Had syncing issues as well. Only 200/500 for each feed would be accepted by facebook. Installed another app, and all 1400 products were immediately uploaded into a single feed automatically and accepted. I don't see why this can't be accomplished here. Products would appear multiple times across feeds causing duplicate errors all over. Disappointing.

Using app

3 months

Total reviews

2

Average rating

3.0

1 / 5 Share

Jan. 16, 2017

Great idea, but no support. It's not as easy as they make it out to be. Wish it would have worked.

Store

4points

Using app

7 days

Total reviews

6

Average rating

2.8

1 / 5 Share

Aug. 4, 2016

it does NOT work and I keep getting errors. I followed their instructions and got the URL but Facebook kept saying the URL address is wrong. I emailed them a couple times and didn't get any response! DISAPPOINTED!

Using app

3 days

Total reviews

1

Average rating

1.0

1 / 5 Share

July 31, 2016

didn't work, facebook was not able to process the rss feed

Using app

About 1 month

Total reviews

1

Average rating

1.0