All reviews

Rating Breakdown

  • 5
    71% (198 ratings)
  • 4
    8% (21 ratings)
  • 3
    2% (6 ratings)
  • 2
    3% (8 ratings)
  • 1
    17% (47 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 8, 2019

I use Flexify to enable dynamic retargeting ads for my product catalog. After several errors popped up, I wasn't sure how to fix it. However, I emailed customer support and had a quick and efficient response from their AMAZING team member, Daniel! He was so helpful and enthusiastic and answered my questions with next step solutions, too. I can't say enough about their customer support and I'm confident that if any other issues pop up, they will be quickly resolved. Thanks!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 25, 2019

I used this app when I was having issues connecting Shopify to Instagram. The support I received getting the app and the catalogs all connected was fast and very helpful!

Using app

19 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 23, 2019

Fantastic, prompt support from Daniel from Flexify, even on the free plan. Because of their email support, I was able to implement the app very quickly and generate a RSS feed for the Facebook catalogue, even though my store has 2,600 variants. I will definitely upgrade to the paid plan soon.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 17, 2019

Great support team! Respond very fast. We have a big data feed. They guided us how to make things right step by step through email. Very good experience so far!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2019

Great app, very easy to use - and the customer support is outstanding! Very responsive and helpful! Highly recommended!

Using app

Almost 6 years

Total reviews

5

Average rating

5.0

5 / 5 Share

March 18, 2019

So i was having trouble getting flexify to send my products to a catalog in FB so i reached out to them. Daniel was great in helping me rectify the problem. Wish i had emailed them before wasting a whole weekend trying to figure out how to connect to Instagram. He helped me right away by emailing me just what i needed. My file was simply too large. Only thing i would say is Flexify needs some type of error code letting us know that but all in all great app.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 4, 2019

Works like a charm. Helpful support when I ask a question that is not in the docs provided. DPA is where it is at! Now If I could review the shopify review process...

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2019

Really helpful! is completely automatic and the catalogue in Facebook is always updated with the website. Thanks!

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2019

Very useful app, excellent support! Highly recommend for easily getting your products into your Facebook product catalog.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 14, 2019

The app is super simple to use. But it was also great that their customer support is extremely responsive and helpful!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2018

My store has more than 900 products and Facebook was throwing timeout error but these guys resolved the issue quickly. Great support by the team. Cheers....

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 14, 2018

great app, great service ............................................................................

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2018

Got in trouble with my FB catalog but the guys at Flexify were very responsive and helped me out. Great service!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2018

Really helpful customer service, great product for a big catalog that needs to be regularly maintained.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2018

Good app, I can import all my product and creat dynamic adds. Very good support service. I Like this app

Using app

Over 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 27, 2018

This app is very easy to use and help a lot. What I love the most is their support (from Daniel). He answered quickly and his advice was really helpful. Highly recommend!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2018

Customer support is very quick to respond and they were very helpful! They had my issue resolved right away.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2018

The best app around, for syncing your Facebook Product feed! Easy to use, no bugs and great support! I email Daniel because of a small error on Facebook's end and he replied in less than 24 hours with a solution!

Using app

Over 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 17, 2018

Great app, It helps me solve the problem of product catalog on Facebook. And great support also when there was an issue.

Store

Inkfuns

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2018

Flexify Support is Superb! Thanks Daniel! All Works Great! The Best Product Feed I Know! Very Powerful!

Using app

About 1 year

Total reviews

14

Average rating

5.0