The Cosmic Butterfly review for Facebook & Instagram

1 / 5

Aug. 20, 2023

Haven’t been able to connect my shop to this. I want to show my shop on instagram. Meta staff are NOT helpful at all. I’ve been emailing and begging for help for 62 days. They are useless and have zero empathy. It’s all “upload a screen recording” then do this 20 step ritual that won’t work, then we’ll close your ticket and ignore you. I’m losing out on potential sales with the lack of help. Terrible platform, im stuck in the mud and no one will help me!

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi There! Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link, so we can follow up with you directly and ensure you have the best possible experience: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram Thank you, [Meta Support].

Facebook & Instagram for Shopify
Facebook & Instagram
3.7 star
4,144 reviews

Seamlessly manage your Facebook and Instagram presence

Developer
Shopify App Store