Facebook & Instagram for Shopify

Facebook & Instagram

Bring your products to people on Facebook and Instagram.

Developer
View on App Store

Rating

3.8

feedback

4,560

Reviews

chart

#4

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    3%
  • Less than a month
    14%
  • Less than a year
    55%
  • More than a year
    23%

Reviews Summary

The reviews for this Shopify App are quite mixed. Some users have had positive experiences with the app, mentioning that it is easy to use and has helped them with sales and marketing. On the other hand, there are several negative reviews highlighting issues with setup difficulties, connection problems with Facebook and Instagram, and unhelpful customer support. Users have expressed frustration with the app's functionality, including problems with verification processes and lack of assistance in resolving issues. Overall, the app seems to have a range of usability issues that have led to dissatisfaction among some users.

Highlights

Mixed reviews with positive experiences and setup difficulties
Connection problems with Facebook and Instagram
Unhelpful customer support
Verification process issues
Usability problems

Rating Breakdown

  • 5
    62% (2,849 ratings)
  • 4
    15% (689 ratings)
  • 3
    5% (218 ratings)
  • 2
    2% (82 ratings)
  • 1
    16% (720 ratings)

All reviews

1 / 5 Share

Feb. 28, 2024

My products are not showing up on my Facebook or Instagram

Using app

--

Total reviews

1

Average rating

1.0

Developer Reply

Hi There! Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram We can follow up with you directly and ensure you have the best possible experience. Thank you, Meta Support

5 / 5 Share

Feb. 28, 2024

good

Store

LRIvera

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Hi There! Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers! Thank you, Meta Support

1 / 5 Share

Feb. 28, 2024

bağlanamıyorum

Using app

--

Total reviews

1

Average rating

1.0

Developer Reply

Merhaba! İnceleme bırakmak için zaman ayırdığınız için teşekkür ederiz. Verdiğimiz rahatsızlıktan dolayı özür dileriz ve bir çözüm konusunda size yardımcı olmak isteriz. Lütfen şu bağlantı aracılığıyla İşletme Destek ekibimizle iletişime geçin: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram Sizinle doğrudan iletişime geçebilir ve mümkün olan en iyi deneyimi yaşamanızı sağlayabiliriz. Teşekkür ederim, Meta Desteği

5 / 5 Share

Feb. 27, 2024

MY EXPERIENCE WITH FACEBOOK AND INSTAGRAM HAS BEEN QUITE INTERESTING! BOTH PLATFORMS HAVE EVOLVED IMMENSELY OVER THE YEARS, AND I'VE HAD THE OPPORTUNITY TO OBSERVE AND LEARN ABOUT THEIR DEVELOPMENT AND IMPACT ON SOCIETY

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Hi There! Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers! Thank you, Meta Support

5 / 5 Share

Feb. 27, 2024

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Hi There! Thank you for taking time to leave a review. We appreciate hearing from our customers! Thank you, Meta Support

All reviews

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