Facebook & Instagram for Shopify

Facebook & Instagram

Seamlessly manage your Facebook and Instagram presence

Developer
View on App Store

Rating

3.5

feedback

3,866

Reviews

chart

#367

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    7%
  • Less than a month
    18%
  • Less than a year
    37%
  • More than a year
    33%

Reviews Summary

The reviews for this Shopify App are quite mixed. While some users praise the app for its helpful features and ease of use, others express frustration with bugs, connection issues, and lack of support. Positive themes include the app's ability to assist in growing businesses through Facebook and Instagram, user-friendly interface, and reliable advertising tools. On the other hand, negative themes revolve around bugs causing the app not to load, difficulties in connecting with Facebook and Instagram profiles, poor customer support, and complex setup processes. Users also mention issues with event tracking, duplication of purchase events, and challenges in changing account logins.

Highlights

Mixed reviews highlighting the app's impact on business growth and user-friendly interface alongside bugs and connection issues.
Positive feedback on the app's advertising tools and ease of use, contrasted with negative comments on bugs, connection difficulties, and lack of support.
Users appreciate the app for its assistance in expanding businesses through social media platforms, while facing challenges with bugs, connection issues, and event tracking.
Positive themes include the app's reliability in promoting products and building brand presence, as well as its user-friendly interface. However, negative aspects revolve around bugs, connection problems, and lack of support.
Users highlight the app's helpful features for online expansion and advertising, but also express frustration with bugs, connection issues, and difficulties in event tracking.

Rating Breakdown

  • 5
    54% (2,074 ratings)
  • 4
    12% (450 ratings)
  • 3
    7% (259 ratings)
  • 2
    4% (159 ratings)
  • 1
    24% (925 ratings)

Reviews with Text

  • 74% (2,877)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

April 18, 2026

Awful. Tons of bugs. Won't load half of the time. Meta you need help in a lot of ways. Settings up ad campaigns couldn't be more of a disaster. I can't even uninstall and reinstall this app to get my pixel working. My pixel is suddenly not 'firing'. Pretty sad.

Using app

10 months

Total reviews

4

Average rating

4.0

5 / 5 Share

April 17, 2026

Loking Grat

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2026

Excelente atención y asesoría antes de la compra y el acompañamiento hasta la entrega.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 16, 2026

Facebook and Instagram have been very helpful for growing my business. The platforms make it easy to reach new customers, promote products, and build a strong brand presence. I especially like the advertising tools and how simple it is to connect with my audience through posts, stories, and messages. Overall, it’s a powerful and reliable app for any business looking to expand online.

Using app

12 days

Total reviews

2

Average rating

5.0

1 / 5 Share

April 16, 2026

Using app

Almost 6 years

Total reviews

7

Average rating

4.4

All reviews

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