Facebook & Instagram for Shopify

Facebook & Instagram

Seamlessly manage your Facebook and Instagram presence

Developer
View on App Store

Rating

3.5

feedback

3,893

Reviews

chart

#321

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    7%
  • Less than a month
    18%
  • Less than a year
    37%
  • More than a year
    33%

Reviews Summary

The reviews for this Shopify App are predominantly negative, with users expressing frustration over connectivity issues, poor support, and complex configurations. Many users reported difficulties in connecting their Facebook and Instagram accounts, encountering problems with pixel installation, and facing challenges with data sharing. The app was criticized for being unresponsive, lacking clear instructions, and causing billing issues. On the positive side, a few users mentioned successful experiences with showcasing products and receiving assistance from dedicated support agents.

Highlights

Connectivity issues, difficulties in connecting Facebook and Instagram accounts, pixel installation problems
Poor support, unresponsive customer service, lack of clear instructions
Complex configurations, billing issues, data sharing challenges
Positive experiences with showcasing products, successful assistance from support agents
Frustration over app functionality, dissatisfaction with Meta's handling of issues

Rating Breakdown

  • 5
    54% (2,097 ratings)
  • 4
    12% (457 ratings)
  • 3
    7% (258 ratings)
  • 2
    4% (162 ratings)
  • 1
    24% (923 ratings)

Reviews with Text

  • 74% (2,898)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 26, 2026

Using app

Over 5 years

Total reviews

2

Average rating

5.0

1 / 5 Share

March 24, 2026

Tengo un problema de duplicación del evento compra lo que altera mis resultados en ads ya que infla las ventas afectando directamente en mi negocio, me contacte con shopify culpaba a meta siendo que ellos son los que debían solucionar el problema, tuve que pagar a desarrollador que fue la unica solucion que me dio shopify, y el desarrollador dice que la app debe solucionar el problema y tardan dias en responder y sigo sin poder optimizar bien mis campañas

Using app

Almost 2 years

Total reviews

1

Average rating

1.0

1 / 5 Share

March 24, 2026

Using app

Over 2 years

Total reviews

3

Average rating

3.7

1 / 5 Share

March 23, 2026

Using app

About 2 years

Total reviews

4

Average rating

4.0

1 / 5 Share

March 19, 2026

Not possible to give 0 stars, hopeless application.

Using app

About 7 years

Total reviews

6

Average rating

4.3

All reviews

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