Facebook & Instagram
Seamlessly manage your Facebook and Instagram presence
Rating
3.4
feedback
3,846
chart
#404
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May 9, 2026
Si vous voulez payer pour d'autres publicités (qui ne sont pas les vôtres) alors go! Sinon, confiance morte, Méta fait des modifications non autorisé dans vos publicités ou alors ne sont pas capable de sécuriser leur applications (évidemment on va me reprocher des erreurs de sécurité de mon coté, mais non). De plus, les campagnes sont fainéantes, elles performent bien au début, puis un bon temps mort, pour bien prendre de l'argent. Les facturations sont complètement opaques, vous ne savez pas si vous payez pour un service efficace ou pas, ou pour quelqu'un d'autre. Faite une pause dans une campagne de pub, réactivez la et vous aurez une bonne efficacité de retour, mais que pour un temps...
May 7, 2026
UMA MERDA E O SUPORTE PIOR AINDA QUE ÓDIO DESSA META QUE SÓ PIORA O SERVIÇOS!
May 7, 2026
Absolutely frustrated with the Facebook & Instagram app for Shopify. I accidentally deleted the app, and now when I try to reinstall it, it just shows a gray screen and loops back to the install page over and over again. The app never actually installs. I contacted support multiple times, but the guidance has been useless so far. No clear troubleshooting steps, no proper resolution — just endless back-and-forth while my store integration remains broken. This is a critical app for running ads and syncing products, yet such a basic reinstall issue completely breaks the workflow. Really disappointing experience from both the app stability and the support team. Please fix this reinstall loop issue properly.
May 5, 2026
Extremely frustrating experience with the Shopify Facebook & Instagram App. I’ve been trying for the last 3 days to connect my Shopify store with Facebook and Instagram, and nothing is working properly. The catalog is not syncing, permissions are unclear, and the setup keeps failing without any proper explanation. What’s worse is the lack of effective support—there’s no clear guidance or timely help to resolve the issue. This app is supposed to make selling easier, but instead it’s wasting time and creating unnecessary stress. Definitely needs major improvement in functionality and customer support.
May 2, 2026
Absolutely do not allow this app to create a Facebook Business Portfolio for you, especially if you already manage multiple ad accounts. It will create one automatically, violating Facebook's terms for Business Portfolios (which is ironic since this is their official Shopify app), then they will restrict your account, and you won't be able to run ads. Nor will you be able to fix it by deleting the portfolio and creating a new ad account.
April 30, 2026
April 28, 2026
its not allowed to switch account , and when i just uninstalled it for using different fb account with different pixel its not even not installing even not responding just redirect me on same page when i click on install
April 26, 2026
The app helps connect Shopify products to Facebook and Instagram, but setup can sometimes feel confusing for new users. Product sync is useful, and the sales channel integration is powerful once connected. Clearer navigation and easier business asset management would make the experience much better.
April 22, 2026