Facebook & Instagram
Seamlessly manage your Facebook and Instagram presence
Rating
4.2
feedback
9,722
chart
#145
All reviews
Rating Breakdown
Review RSS Feed
April 11, 2025
My experience with Facebook & Instagram is not a good one! it seems like there's a problem, and nothing is being fixed. My shop shows it's active,but says it's under review with no updates or sales
April 10, 2025
This app has completely failed. My entire store will no longer sync with Facebook ads. I've spent hours with their support team. They are as lost as I am in attempting to get the app to work.
April 9, 2025
App does not work properly. Items in shop show most expensive variants instead of cheapest. This is costing me sales. Have been trying to get help and no one from shopify or meta seems to be able to fix this.
April 6, 2025
Cannot use the sync app feature if your shop does not accept shopify pay and if your a skincare business you already know shopify does not process payments for that type of business so why even offer the FB app. for companies that sell skin care products, but yea
April 5, 2025
It's all showing up as if connected and working. However, there is no shop showing up on FB and IG and after days of trying to work out why, there is no actual help available.
April 4, 2025
Very limited functionality and therefore not recommended to use. E.g. Draft Orders are tracked as conversions and therefore heavily impact ad results. All of a sudden, we had a ROAS of over 100.
April 3, 2025
This is not a very support friendly app. Keeps running me in circles. Will not connect to my Page.
April 3, 2025
March 30, 2025