Facebook & Instagram
The official app from Meta. Sell on Facebook and Instagram.
Rating
4.2
feedback
7,101
chart
#145
All reviews
Rating Breakdown
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Oct. 4, 2024
I am unable to connect my facebook store to shopify and only can connect instagram store to shopify. There is no option to select to connect facebook to shopify!
Oct. 4, 2024
I don't believe it's possible to get this app to work. I've followed countless instructions, followed videos, googled it, asked Insta and FB no matter what I do it still ends up with the status as "In review". I don't mind that it's probably something I've done wrong. What I do mind is there's nowhere to find out what's wrong and how to put it right! Where's the help? Step by step instructions? Useless.
Oct. 2, 2024
Meta is absolutely horrible when giving support for this app. Their support is horrible overall.
Oct. 1, 2024
One of the worst platform to sell in Meta especialy since they stopped the shop on the Desktop computers and focused of Mobile only. Your ads on desktops becomes full of errors and missed links. Meta support is null!!
Oct. 1, 2024
Oct. 1, 2024
Meta me doit de l'argent depuis 2 ans et bloque l'argent. Les publicités sont bloquées.
Sept. 30, 2024
I have been haVing a dfificult time attaching my instagram to my store. Ican attach facebook.vERY HARD TO TALK TO A REAL PERSON. No help withe the chat either.
Sept. 27, 2024
I have been trying to connect my Shopify store to Facebook, and it has been an incredibly frustrating experience. In my attempts to set things up, I accidentally created a few Facebook pages and now, I find myself in a situation where I can't link any of my Facebook pages to my store. The lack of clear guidance and support has made this process feel impossible. I’m extremely disappointed that what should be a straightforward integration has turned into such a chaotic mess. I expected better from both Shopify and Facebook, especially considering how crucial these platforms are for my business. I hope there will be improvements to the setup process and better support options for users in the future.
Sept. 26, 2024
Sept. 25, 2024
difficult to understand what Shopify wants me to do to connect FB and Insta
Sept. 23, 2024
Worst setup process in existence. Hope they crash and burn ASAP TIKTOK for the win
Sept. 19, 2024
Can't connect shopify and facebook, instagram. Been in-review for a couple of weeks. I've had a look and this is a common problem since 2022. Why it hasn't been sorted I don't know. Better off paying a bit extra for Wordpress or something simular.