Facebook & Instagram
Seamlessly manage your Facebook and Instagram presence
Rating
4.2
feedback
9,778
chart
#132
All reviews
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April 24, 2025
Data does not share very well and when certain events simply have not happened yet, Facebook flags them as Pixel connectivity problems which is very annoying. Also, the biggest issue is that the Shopify product catalog randomly stops syncing to Facebook, so I'll upload new products and they won't sync with Facebook. And in order to fix the issue I need to uninstall the app from Shopify, delete my catalog in Facebook, reinstall the app in Shopify, reconnect to Facebook and create a new catalog... and then I have to wait for hours to see if the catalog will sync. Many times it does not and I need to contact support who basically tell me to do the same thing over again. It's an absolute joke of an integration. Whoever built it is an idiot. Either that, or Facebook or Shopify keep making changes to the API and breaking things. Either way, it's idiotic and an absolute costly pain in the backside for a business owner.
April 13, 2025
April 10, 2025
Ultimamente no puedo conectar mi catálogo, únicamente mi pixel y me presenta un error al hacerlo.
April 9, 2025
April 6, 2025
The app never works for this on iOS and it’s impossible to find on the website because they make it an app version. Very time consuming to get it working
April 2, 2025
Las aplicaciones se traban y no ofrecen soluciones integrales a los negocios, no es intuitiva ni para el negocio ni para el usuario. Mas que solucionar han llenado de trabas los procesos.
March 22, 2025
Not working? No support or help to fix issues "Facebook & Instagram Facebook & Instagram have issues that need your attention. Visit their sales channel to resolve them. Learn more". <<< Link shows no issues and there is no more support, no support for products no support for Ads nothing.
March 17, 2025
March 13, 2025
I am certainly receiving sessions and views, but I have not achieved a single sale out of 8000 views. I am very disappointed with the current progress. I desire sales, but they are simply not materializing.
March 12, 2025
Set up was very hard and took a while. I have not sold one part to date from the app .
March 10, 2025
Le falta manejar mejor las notificaciones para el usuario, por meses me salía un mensaje que el Facebook Shop estaba en review y no me daba mas info, después que contacté a soporte resulta que hay que hacer muchas cosas en la pagina de Meta Business que en ningún lugar dicen que hay que hacer.
March 10, 2025
Unfortunately, FB purchases on our shopify store do not allow for any modification to the sale price. If a customer prefers a discount from a damaged item, or wants to purchase a return label from the original purchase we don't have any options to modify the order. It is very limiting and not a good user experience.
March 10, 2025
Krånglig och opedagogisk att få igång sin butik, så tålamod gäller sen är det bra.