Facebook & Instagram
The official app from Meta. Sell on Facebook and Instagram.
Rating
4.2
feedback
6,424
chart
#99
All reviews
Rating Breakdown
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Aug. 26, 2024
I am so confused! First finding where to create and optimize my shop was almost impossible. Second, the sample pictures show the highest price of my items. I have different prices depending on what size t-shirt is ordered. It shows the highest price instead of the lowest. I'm not tech savvy and really trying hard to figure all this out. Very fustrated.
Aug. 26, 2024
Not very intuitive for sellers. Not connecting well from Shopify or Vendoo and other platforms I need FB and Insta to connect to. I never know what my shops look like and if they are connected to my collections on Shopify from one minute to the next. Shop editor is so far not easy and not user friendly. I had an issue also connect my payment method and the IT team has been working on it for going on 3 weeks now and I don't hear anything back from them unless I reach out. I paid for ads for two weeks and that is hindering me from any gains i've made with those. Has been terrible as a seller so far.
Aug. 22, 2024
Aug. 20, 2024
Customer service does not help you with issues. They expect you to troubleshoot the problems on your own. Also the user experience is confusing and rates are overpriced
Aug. 18, 2024
Aug. 15, 2024
My store's 'last step' of syncing has been 'in review' since April, no explanation as to what the problem is.
Aug. 15, 2024
not great, still hasnt synced my shop with facebook, has been "in review: for 3 months now even though my products have been approved. this has stopped me from properly utilising the app features
Aug. 15, 2024
not updated enough and could definitely cause a new user to struggle when creating and updating their shop
Aug. 6, 2024
Seit Wochen werden "Zusätzliche Informationen synchronisiert". Leider keine Nutzung des Shops möglich. Wie ich an Hilfe komme ist mir nicht klar.
Aug. 3, 2024
you are not giving me permission to make ads, i have waited more then 4 weeks to be verified