Mama's Littlest review for Facebook & Instagram

2 / 5

Nov. 13, 2023

Hi, for some reason I don't have a settings tab available. Only an overview tab. Because I don't have a settings tab, I'm not able to see the pixel I've connected, or make changes to the pixel, and I'm not able to access the customer data-sharing section. This must be a bug of some kind. I've been in touch with Meta numerous times, and they don't understand what my issue is. I'm hoping an app developer can see the issue and resolve it.

Using app

5 months

Total reviews

1

Average rating

2.0

Developer Reply

Hi There! Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link and include screenshots of what you're missing on the app to further show what's going on: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram We can follow up with you directly and ensure you have the best possible experience. Thank you, Meta Support

Facebook & Instagram for Shopify
Facebook & Instagram
4.2 star
6,673 reviews

The official app from Meta. Sell on Facebook and Instagram.

Developer
Shopify App Store