Lizzy James review for Facebook & Instagram

1 / 5

Oct. 16, 2024

For a $trillion company this is one of the worst apps i have ever dealt with. Support is non existent, chat is terrible - either they do not know what is going on or they send you a Help page link. Simply put this Meta channel will not work with products that have multiple variants - like size AND color - unless you have a unique url for EVERY option If you use an app like Globo to set up color options it will not be recognized by FB or IG shops - so i would not bother. Also you will miss out on proper on site messaging like popups, cross sells, email collection, etc It was a massive waste of time for me and we ended up with lots of orders for bracelets of a certain size but no leather color - so no way to know what to ship

Using app

Over 1 year

Total reviews

8

Average rating

3.9

Facebook & Instagram for Shopify
Facebook & Instagram
4.3 star
8,093 reviews

The official app from Meta. Sell on Facebook and Instagram.

Developer
Shopify App Store