Myth & Ink: Worlds of C.A. Smith review for Facebook & Instagram
Meta consistently has the absolute worst customer support I've ever had the mispleasure of dealing with. Thankfully, my first issue (a pixel mess up that their support took nearly two weeks to NEVER FIX costing me over $1000 in ad spend) was fixed with the help of ChatGPT. My second issue has been going on now for 3 weeks and I've dealt with 13 different support people. Despite an admission from Meta's support that the problem was on their end with their call to action button, they've refused to issue a refund and somewhere around support person seven or eight managed to 'fix' the issue even though by then I had turned off the campaign that was the problem. Utterly useless, but if you want to make money you're stuck using them and they know it.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.