Fresh Mask review for Facebook & Instagram

1 / 5

Sept. 8, 2020

Setting up a FB shop was rather simple via this app, just click through and done. But I had a huge issue: in FB shop, 'checkout on the website' button on every product page would lead to an error page that reads 'Parameter Missing or Invalid: Required parameter missing or invalid: channel' I wrote to shopify support, got an answer that the issue was escalated to the technical team and I shall expect an answer in max 72 hours. Never heard back since. Very disappointed... Then I disconnect everything and re-install and re-create the shop, same error pages... Dont know what to do

Using app

About 1 month

Total reviews

3

Average rating

3.7

Developer Reply

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

Facebook & Instagram for Shopify
Facebook & Instagram
3.7 star
4,143 reviews

Seamlessly manage your Facebook and Instagram presence

Developer
Shopify App Store