The Comfrey Vein review for Facebook & Instagram

3 / 5

Feb. 4, 2021

I keep getting logged out every time the app updates. I am always having to stop what I am doing to fix it.

Using app

3 months

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for taking the time to share your feedback and experience. I can definitely understand why this would be inconvenient since you are being asked to log in every time there is an app update. Please know this is currently an expected behaviour as Facebook will invalidate your user token any time there is a change in the app to ensure account security and we are not able to override this for our merchants. I will be sending you an email soon to see if there is any more details you would like to share so I can forward your feedback to our developers. Look forward to hearing back. - Anna, Shopify Support

Facebook & Instagram for Shopify
Facebook & Instagram
4.2 star
7,389 reviews

The official app from Meta. Sell on Facebook and Instagram.

Developer
Shopify App Store