Jon Josef review for Facebook & Instagram

1 / 5

Feb. 6, 2021

Terrible app - I was JUST told by Shopify support that it DOES NOT support Variants. What's the point of the app then if someone can't choose a size or color of a Product when they're shopping in a social channel.

Using app

About 2 months

Total reviews

7

Average rating

4.0

Developer Reply

Thanks for sharing your feedback! Variants are indeed supported. However, in order to meet Facebook's data feed requirements, your product catalogue takes a single product with X amount of variants, and breaks it down into individual product listings to meet Facebook standards. I’ve sent out to an email to you to explain this in more detail. I look forward to your reply! - Abdalla, Shopify Support

Facebook & Instagram for Shopify
Facebook & Instagram
3.7 star
4,144 reviews

Seamlessly manage your Facebook and Instagram presence

Developer
Shopify App Store